Supervisor - F and B Vintage

Bally's ChicagoShreveport, LA
$19Onsite

About The Position

This role involves assisting in the supervision of Team Members in accordance with Bally’s Casino Shreveport's policies and procedures. The Supervisor is responsible for maintaining Team Member scheduling based on business volumes and guidelines, anticipating and fulfilling Team Member needs, and maintaining accurate daily shift reports. The position also involves developing and maintaining an incentive program to motivate Team Members, assigning and following up on side duties, and conducting daily pre-shift meetings to communicate business needs. A key aspect of this role is building a harmonious working environment, providing constructive feedback, and ensuring professional interactions with both Team Members and guests. The Supervisor is also responsible for maintaining the cleanliness of the Team Cafe during operating hours.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

  • Assists in supervising all Team Members in accordance with Bally’s Casino Shreveport's policies and procedures.
  • Maintains scheduling of Team Members in conjunction with business volumes and established guidelines set by Culinary Department.
  • Anticipates Team Members' needs and is responsible for following through with projects/matters to fulfill those needs.
  • Maintains accurate daily shift reports and communicates information to Manager.
  • Assists Manager with "team" atmosphere by developing/maintaining an incentive program to motivate and inspire Team Members.
  • Assigns appropriate side duties to all Team members and follows up with those assignments to ensure their timely and total completion.
  • Conducts daily pre-shift meetings to communicate business needs and special information so that Team Members are prepared to respond to business levels effectively.
  • Builds and develops harmonious working environment while being sensitive to the needs of Team Members and guests.
  • Effectively communicates praise and constructive feedback to Team Members for their improvement and development.
  • Interacts with Team Members and guests in a professional and consistent manner.
  • Ensures Team Cafe is maintained and cleaned during all periods of operation.
  • Completes all other related job duties assigned by Manager.
  • Other duties may be assigned.

Benefits

  • Competitive Salary with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental and vision
  • 401(K)/ Company Match
  • Access Perks and Childcare discounts
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