Supervisor, Environmental Services | Full-Time Night Shift (25461)

Bergen New Bridge Medical CenterParamus, NJ
Onsite

About The Position

Join Our Team at Bergen New Bridge Medical Center! We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, Bergen New Bridge Medical Center is looking for an EVS Supervisor.

Requirements

  • One-year supervisory experience in housekeeping or service-related field with high customer/client contact required.
  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook.
  • Good oral and written communication skills.
  • Good interpersonal skills.
  • Good organizational ability.
  • Speaks, reads and writes English to the extent required by the position.
  • High school diploma or equivalent required.

Responsibilities

  • Maintains a high level of cleanliness in assigned areas.
  • Participates in staff selection process.
  • Interviews candidates as needed.
  • Schedules days off, holidays and vacations, ensuring that facility's needs are met in accordance with hours and position control.
  • Assigns personnel to established work areas or project duties.
  • Plans and coordinates project work to ensure that proper frequencies are maintained.
  • Ensures that staff receives proper orientation, initial training and ongoing education.
  • Ensures duty lists are revised and current at all times.
  • Review duty lists with regular and relief associates periodically.
  • Ensures that proper supply control guidelines are followed and staff is trained in the use of all chemicals.
  • Approaches identification and correction of facility quality assurance concerns proactively, following up in a timely manner.
  • Attends and participates in departmental staff meetings on a schedule basis.
  • Attends ongoing staff development and training courses as offered by company and facility.
  • Provides and monitors individual guidance and motivation to Environmental Specialists to enable each one to perform to his/her fullest potential.
  • Disciplines Environmental Specialists when necessary, according to progressive disciplinary guidelines.
  • Monitor Environmental Specialists’ attendance and take proactive action when patterns of absenteeism are observed.
  • Keeps records and appropriate logbooks current and maintain all necessary documentation.
  • Monitors service binders in assigned areas on a daily basis taking appropriate action to client concerns/comments.
  • Participates in facility Quality Assurance Program as required.
  • Ensures high-quality percentage of clean is maintained in areas of assignment.
  • Performs Quality Assurance Inspections as assigned.
  • Assigns equipment to staff.
  • Monitors daily equipment use, cleaning and maintenance.
  • Ensures that all equipment is clean and professional in appearance at all times
  • Prepares Environmental Specialists disciplinary and variance reports and conducts follow-up investigations as needed, reporting findings to appropriate assistant director.
  • Prepares disciplinary action notices and conduct follow-up as required.
  • Conducts disciplinary meetings with associates with guidance from appropriate assistant director.
  • Responds to concerns and requests with a sense of urgency and takes necessary corrective action including timely follow-up.
  • Assures that the integrity of security at the facility is maintained at all times.
  • Handles special requests or projects and perform other duties as assigned.
  • Assists Environmental Specialists on an as needed basis.
  • Ensures Environmental Services office, storage and closets are clean, organized, well maintained and professional in appearance at all times.
  • Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations
  • Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.
  • Assesses gaps in policies and procedures and create necessary policies and procedures to fulfill these gaps.
  • Understands and adheres to the Medical Center’s Code of Conduct.
  • Familiar with the Medical Center’s Mission, Vision, and Values Statements.
  • Performs other duties as assigned to support the overall objectives of the department and organization.

Benefits

  • competitive medical, dental, and vision plans
  • generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays
  • tuition reimbursement
  • continuing education programs
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