About The Position

Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor, state-of-the-art facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple sclerosis and stroke. This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well as additional operating rooms and expanded ambulatory, infusion, imaging, EMG, sleep and rehabilitation services. We are welcoming new caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic. Every detail matters when it comes to delivering exceptional care for our patients and supporting our caregivers. As an Environmental Services Supervisor II at Cleveland Clinic, you will play a vital role in maintaining the clean, safe, and welcoming environment that patients, visitors, and staff rely on every day by overseeing the technical and administrative operations of the Environmental Services (EVS) Department. In this leadership role, you will mentor team members, serve as a trusted resource, and implement goals that support both clinical and non-clinical areas while ensuring the effective use of staff, policies, and procedures to maintain the highest standards of cleanliness, safety, and appearance. By building and leading a motivated, high-performing team, your work will directly support Cleveland Clinic's mission of providing an exceptional environment that enables world-class patient care.

Requirements

  • High School Diploma/GED and two years of experience as a Work Leader, Team Lead, Project Manager or one year of supervisory experience or a bachelor’s degree
  • Excellent communication and interpersonal skills

Nice To Haves

  • Environmental services or housekeeping experience

Responsibilities

  • Supervise the functions, daily operations and caregivers in the Environmental Services department.
  • Provide effective utilization of personnel, policies and procedures to ensure a clean, safe and attractive environment.
  • Continuously inspect assigned areas to ensure high quality cleaning and maintenance is being performed.
  • Maintain staffing levels and approve and schedule paid time off and leave requests.
  • Ensure cross coverage.
  • Coordinate and provide orientation, education and training.
  • Improve procedures and processes.
  • Analyze work flow and procedures and identify and implement opportunities to improve speed, quality and effectiveness.
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