Supervisor, Encampment Response

City of Regina•Regina, SK

2d•CA$43 - CA$54•Hybrid

About The Position

The Encampment Response Supervisor will provide guidance to the encampment response team, offering direct engagement with community members, and ensuring ethical and effective service delivery. This role ensures that all interventions meet ethical standards and legal requirements while supporting staff in maintaining their well-being. The Encampment Response Supervisor brings expertise in system navigation and ensures that client service plans are realistic, client-centered, and collaboratively developed. The position also supports continuous program improvement through data collection and participation in policy discussions, and local interagency collaborations. This position reports to the Coordinator, Homelessness Initiatives and Community Outreach.

Requirements

Completion of a University Degree in Social Work
Minimum of five (5) years progressively responsible experience working in areas including case management, system navigation and housing and homelessness
Two (2) years of supervisory experience
Experience in system navigation
Proven ability to provide guidance and support to diverse teams (sometimes with lived experience) working with vulnerable populations
Strong interpersonal, communication, and leadership skills
Proficiency in data collection, analysis, reporting and information privacy practices
Demonstrated commitment to professional development and adherence to ethical standards
Valid driver’s license
Current First Aid and CPR certification (or willingness to obtain)
Recent Vulnerable Sector Criminal Record Check

Nice To Haves

Registered social workers

Responsibilities

Supervises and supports encampment response team members to ensure effective service delivery
Provides ethical guidance and oversight to align interventions with professional standards and legal requirements
Supports staff with complex cases, ethical dilemmas, and personal wellbeing strategies
Guides outreach staff in developing individualized and achievable client service plans
Acts as a subject matter expert on vulnerable populations to inform programs, strategies, and community understanding
Uses critical thinking to make decisions, including in time sensitive and high risk situations
Ensures compliance with safety policies, legislation, and proper use of protective equipment
Builds and maintains strong relationships with community partners, agencies, and stakeholders
Monitors program effectiveness through data collection, documentation, and continuous improvement practices
Represents the organization in the community while managing crises, supporting staff, and promoting client centered outcomes.