Park Ranger (Encampment Response Team)

City of Edmonton•Edmonton, AB

3d•CA$84,449 - CA$96,424•Onsite

About The Position

This position balances the need for timely and effective resolutions with a commitment to the safety and security of all Edmontonians. By collaborating with City and Edmonton Police Service partners, you will help ensure a consistent response that benefits the entire community. As a Community Peace Officer, you will be appointed by the Public Security & Emergency Services ministry to enforce a range of municipal, provincial, and federal legislation, with a special focus on encampment related bylaws and provincial acts. This is a vital public-facing role that involves extensive community engagement, from responding to complaints to providing education and outreach options where necessary. You will operate with a high degree of independence, exercising considerable judgment to assess situations and determine the appropriate response. This role requires you to navigate complex and sometimes volatile situations involving both people and animals with professionalism, compassion, and resilience.

Requirements

Completion of a two-year diploma in Police Studies, Security, Criminology, or a related field, plus a minimum of three (3) years of strong customer service experience, including at least one (1) year of diverse law enforcement experience; OR Completion of Grade 12 and a minimum of five (5) years of experience in a recognized law enforcement environment; OR Completion of Grade 12 and have been a serving Police Officer in Canada; or employed as a Peace Officer Level I in Alberta for at least two (2) years
Ability to make effective, calm decisions under pressure and in potentially volatile situations
Skilled in exercising tact and firmness to de-escalate difficult situations and build consensus
Strong verbal and written communication skills, with the ability to prepare clear, concise investigative reports and interact compassionately with the public
Ability to think critically, analyze complex issues, and develop effective solutions independently
Ability to represent the City of Edmonton in an honest, respectful, and safe manner at all times
Proven ability to manage changing priorities, work in a team or independently, and handle sensitive information appropriately
Knowledge of computer software, including records management and reporting systems
Successful candidates will be fit for a respirator, and compliance with the City of Edmonton's Code of Practice for Respiratory Protective Equipment, including medical monitoring, is a requirement of this position
Compliance with the City of Edmonton's safety standards for Personal Protective Equipment (PPE)
Hire is dependent on Police Information Check with Vulnerable Sector Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement
Candidates are required to hold a valid Alberta Class 5 driver's licence (or provincial equivalent). Obtaining and maintaining a City Driver's permit is a requirement of this position
Possession of current Standard First Aid, CPR-C and AED certifications
Candidates are required to complete a pre-employment Physical Ability Requirement Evaluation (PARE) that is satisfactory to the City of Edmonton. This is administered by the City of Edmonton's certified PARE evaluators. This test is provided without charge, and the certificate will be retained by the City
Obtain and retain the Provincial Community Peace Officer I Designation and associated peace officer certifications per Program requirements
Obtain and retain bylaw enforcement officer status

Nice To Haves

Completion of Verbal Judo, De-escalation, and/or Pressure Point Control Tactics (PPCT) training
Experience and training in addressing members of vulnerable or marginalized groups
Experience and training with ATV/UTVs & motorized vessels
Experience with drones
Experience and/or credentials in resource/wildlife management
Experience with APIS, CAD, MOVES, CORES, SPIN

Responsibilities

Conduct proactive and reactive patrols in parks, the river valley, and other public spaces, responding to complaints and officer-initiated events specific to encampments on public lands
Conduct site assessments and identify locations for encampment resolution in consort with the Encampment Response Team
Investigate complaints related to municipal bylaws and provincial acts, including the Public Spaces Bylaw, Traffic Bylaw, Trespass to Premises Act & the Gaming, Liquor, & Cannabis Act as examples
Engage individuals, educate the public, encourage compliance and enforce where necessary
Apply appropriate enforcement actions, which may include issuing warnings and tickets
Offer support and outreach service options to vulnerable individuals, connecting them with social services
Gather evidence, prepare detailed reports for court, and provide clear, professional testimony in legal proceedings
Collaborate effectively with the Edmonton Police Service, Edmonton Fire Rescue Services, and other internal and external collaborators
Other duties as assigned