Supervisor, Electromechanical Technical Support (2nd Shift)

Alcon•Duluth, GA

23h•Onsite

About The Position

Alcon is passionate about enhancing sight and helping people see brilliantly, with more than 25,000 associates globally. The company fosters an inclusive culture, recognizing contributions and offering career growth opportunities. This role is part of Alcon's Engineering function, which focuses on improving quality, processes, products, packaging, and materials to deliver brilliant outcomes. The Supervisor, Electromechanical Technical Support (Management Path), is responsible for leading and developing a team of Electro-Mechanical Technicians in the design, maintenance, and continuous improvement of electromechanical systems. This position provides hands-on leadership and technical direction on the production floor, collaborating with production, engineering, and maintenance teams to ensure safe, efficient, and compliant operations. The supervisor is crucial in driving reliability, equipment performance, and a culture of excellence and accountability. Alcon, founded in 1945, develops and manufactures innovative devices for the full life cycle of eye care needs, including surgical equipment for cataract removal and laser vision correction, and consumer products like Opti-Free contact lens solutions. Alcon sells its products in 180 countries worldwide.

Requirements

Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+16yrs; M.S.+0 yrs)
The ability to fluently read, write, understand, and communicate in English
2 Years of Relevant Experience
1 Years of Demonstrated Leadership

Nice To Haves

Experience working in fully automated or high-volume manufacturing environments
Strong electrical, mechanical, and controls troubleshooting skills

Responsibilities

Lead, coach, and develop Electro-Mechanical Technicians to support equipment reliability and operational performance
Oversee the design, installation, operation, maintenance, calibration, and upgrade of electromechanical systems and facility infrastructure
Troubleshoot, test, assemble, rework, repair, and modify electromechanical assemblies and non-conforming equipment
Partner with engineers to develop, implement, and validate technical solutions that enhance device performance and equipment reliability
Inspect and maintain equipment using diagnostic tools, software, and CMMS; utilize CAD software to support proposed solutions
Manage daily task execution, workflow, and shift coverage to meet production and maintenance priorities
Drive Total Productive Maintenance (TPM) activities and ensure CMMS compliance across the shift
Make real-time operational decisions, including equipment shutdowns and personnel reassignments, to manage risk and ensure business continuity
Collaborate closely with production teams to communicate equipment status, resolve issues, and align corrective actions
Identify and lead improvement initiatives targeting quality, yield, uptime, safety, and cost
Provide feedback on spare parts usage, rebuild outcomes, and inventory needs to ensure adequate critical spares availability
Partner with vendors and suppliers to support equipment upgrades, quick-change parts, and sustainable technical solutions
Provide technical guidance and solutions to production managers for day-to-day operational challenges
Support engineering studies, validations, and continuous improvement projects through technical expertise and data-driven input
Ensure strict adherence to GxP regulations by following SOPs, maintaining accurate documentation, completing required training, and upholding quality standards
Foster a positive work environment through effective performance management, employee engagement, and recognition