Supervisor, DSD Warehouse

Mondelēz International•Nashville, TN
•Onsite

About The Position

The Supervisor, DSD Warehouse executes warehouse operations with responsibility for service, cost, health and safety, quality, food defense, sustainability, legal requirements, and policy compliance. The role works with internal business partners and third-party logistics vendors to manage warehouse activities, resolve issues, and ensure timely execution. Areas of responsibility include inventory management, stock reconciliation, system interface monitoring, track and trace, claims and invoices, compliance, tender support, third-party performance, and pallet management. The supervisor directly leads and manages a team of 8–10 employees and collaborates with the Delivery Supervisor and Inventory Specialist to support daily warehouse operational excellence. The position oversees inbound and outbound operations, co-packing, warehousing, and distribution, while monitoring service performance, costs, stock accuracy, shelf life, food safety, and productivity. It also supports continuous improvement projects, tenders, peak management, and yearly cost analysis, including risks and opportunities. The position is 100% onsite, five days per week. The shift starts at 2:00 PM and ends when daily operational goals and tasks are complete. Travel is minimal to none. Relocation support is not available.

Requirements

  • Minimum 3 years of leadership experience managing teams of 10 or more associates.
  • Strong functional proficiency with SAP EWM, or hands-on experience with another major warehouse management system.
  • Advanced Microsoft Excel capabilities and general proficiency with Microsoft Office applications.
  • Prior experience in logistics operations, procurement, or broader supply chain functions within a distribution center environment.
  • Proven ability to lead, engage, direct, and hold a unionized frontline workforce accountable.
  • Strong analytical thinking and ability to use systems and data to identify stock discrepancies, monitor KPIs, and optimize warehouse productivity.
  • Collaborative communication skills for working with internal stakeholders and external logistics vendors.
  • Associate’s degree or higher is preferred; relevant hands-on warehouse and logistics leadership experience may offset educational requirements.

Nice To Haves

  • Experience with SAP EWM is preferred; candidates with hands-on experience in another major WMS may be considered.
  • Experience in logistics operations, procurement, or supply chain functions is an asset.
  • FMCG/CPG or food distribution experience is a plus.

Responsibilities

  • Review and analyze stock inaccuracies and align stock records between SAP and the warehouse management system using available stakeholder information.
  • Analyze capacity utilization, operational performance, and KPIs; introduce corrective measures when KPIs are missed or additional capacity needs to be reduced.
  • Work with service providers to ensure trading partner deliveries are punctual and complete and meet quality and HACCP guidelines.
  • Monitor inbound, outbound, co-packing, warehousing, and distribution activities, including shelf-life management and efforts to reduce write-offs and improve productivity.
  • Conduct project-related and ad hoc tasks, particularly continuous improvement projects, tenders, and peak management.
  • Build and provide full-cost analysis for the yearly budget, including risks and opportunities.
  • Lead and manage a team of 8–10 employees and support daily warehouse operational excellence.
  • Oversee warehouse service performance, cost management, health and safety, food safety/HACCP compliance, stock reconciliation, interface monitoring, claims, and third-party logistics performance.

Benefits

  • Health insurance
  • Wellness and family support programs
  • Life and disability insurance
  • Retirement savings plans
  • Paid leave programs
  • Education-related programs
  • Paid holidays and vacation time
  • Eligibility for a competitive bonus program, with potential for overachievement based on performance and company results
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