Supervisor, DSD Delivery

Mondelēz International•Streetsboro, OH

10d•Onsite

About The Position

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Onsite - M-F [2nd Shift/Split Shift] 6PM- 4AM (Weekends as needed) You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively with key internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will also be responsible for activities such as inventory management (iDoc management, stock reconciliation), interfaces monitoring, track and trace, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, third-party performance management, pallets management. How you will contribute You will: Responsible for day-to-day tactical execution of branch operations and its broader CS&L strategies in relation to our delivery business. The Supervisor, DSD Delivery is responsible for effectively driving execution against all core KPI’s. Additional responsibilities: Being directly engaged with the delivery drivers – provide ongoing coaching, working with customers, and managing the standard work processes for IDSD Delivery Pillar, while optimizing service and ensuring cost management. The Supervisor, DSD Delivery will act as the Driver Methods Lead supporting the first level of DMS meeting in the field. Scheduling routes to Drivers and ensure compliant with HOS/DOT (breaks, hours, etc.) KPIs: Driver Safety incidents/accidents, DUPH, OT%, Driver review and management of high-risk drivers across the branch. Secondary KPIs: ePOD %, outbound reporting completion (LPN work), pre/post trip compliance, % HCC usage, OTD, indirect hours (non-productive), Driver Methods % What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge:

Requirements

High School Diploma or GED
2-5 years of field logistics experience
Organizational ability
Team/people development
Understanding of consumer-packaged goods (CPG) industry

Nice To Haves

Lean Six Sigma Preferred
Educational background in business, logistics, or related field (recommended but not required)

Responsibilities

Manage day to day plans including order/route management, inventory management, employee performance, and daily communication with internal/external customers and stakeholders.
Drive key KPIs under main categories of (1) Safety, (2) Service, (3) Cost, and (4) People.
SAFETY: Responsible for driving plans that reduce branch incident/accident rates, ensuring a successful roadside inspection, holding monthly safety/SHAPE meetings, ensuring effective and compliant pre and post trips inspections, and conducting a successful branch safety audit.
SERVICE: Responsible for ensuring accurate order fills (Target TQA / Walmart ASN order accuracy reports), and route compliance and on time deliveries at the store level. Participates in cross functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and HQ Support including LPT meetings, District Sales meetings, and Retail X meetings.
COST: Driving lowest cost per case in delivery operations by executing against annual productivity plans, lean six sigma/BPE projects, maintaining the loss prevention network regarding waste and employee performance management. Identify supply chain opportunities and ensure issues are addressed in strategic and tactical plans.
PEOPLE: Source, onboard, and develop direct reports and branch teams in multiple settings (classroom, OJT, Work-with, etc..) across entire delivery operation (delivery, cross-dock). Coach direct reports in order to create and execute development plans and support individual career goals. Manage local hourly employees (Union and Non-Union) including coaching, developing and disciplining and developing relationship with local labor unions.