Supervisor - Dental Production (Monday to Friday 6:00pm to 2:30am)
About The Position
This role oversees the production flow and quality within an assigned sub-department, ensuring that key performance indicators are met and improvements are made. The Supervisor is responsible for setting goals for the sub-department and its staff, managing direct reports, and mentoring technicians and quality control personnel. This position requires extensive technical knowledge to make informed decisions and ensure that quality expectations and standard operating procedures are consistently followed. The Supervisor also plays a key role in maintaining high productivity by addressing issues and managing turnaround times, while communicating effectively with internal and external stakeholders and ensuring doctor requests and preferences are met.
Requirements
- High School Diploma or GED.
- Two (2-3) years of team leadership or supervisory experience is required.
Nice To Haves
- Minimum of three (3) years in a dental background (dental technician or CDT) preferred
Responsibilities
- Follows designated manager’s direction and ensures action items are carried out amongst direct reports.
- Oversees the production flow and quality in assigned sub-department.
- Monitors key performance indicators in order to make calculated decisions and improvements as necessary within sub-department.
- Responsible for developing and establishing goals for assigned sub-department and staff.
- Responsible for managing direct reports and hiring as needed.
- Utilizes extensive technical knowledge to make decisions and accomplish department goals.
- Mentors technician and quality control staff in order to meet performance expectations.
- Ensures quality expectations and standard operating procedures are followed by working closely with quality control staff and technicians.
- Ensures high productivity by problem solving and delegating turnaround time schedule.
- Communicates with internal and external stakeholders in a prompt and professional manner.
- Follows up on specific requests made by the doctors and ensures prescriptions and preferences are followed.
- Performs other related duties and projects as business needs require at direction of management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
