Supervisor - Dedicated Operations

Excel Group•Ashburn, VA

5d•$70,000 - $88,000•Onsite

About The Position

We're looking for a results-driven Operations Supervisor to lead our Dedicated Transportation team. In this role, you'll leverage your leadership skills to ensure on-time delivery excellence while building strong client relationships. You'll oversee day-to-day operations, supervise drivers and contractors, and drive continuous improvement—all while working in a fast-paced, 24/7 operational environment. This is a great opportunity for someone who thrives in a hands-on, action-oriented role and wants to grow their career in transportation logistics.

Requirements

3+ years in transportation management
3+ years in people management
B2B management experience
Strong English communication skills (verbal and written)
Comfortable with evolving technology and digital tools
Grit, energy, and a hands-on approach
Action-oriented with a results-driven mindset
Player-coach mindset—you're ready to lead and do the work
Strong business acumen combined with innovative thinking
Composed under pressure and adaptable to changing priorities
Excellent at giving clear, actionable instructions
Skilled at analyzing data and managing multiple projects at once
Leader who develops accountable, high-performing teams

Responsibilities

Lead and supervise day-to-day operations for Dedicated Transportation clients
Manage independent contractor driver assignments and coordinate backup coverage as needed
Ensure your team has the orientation and resources they need to succeed
Address performance issues and client concerns promptly, keeping management informed
Drive continuous process improvement and maintain high client satisfaction
Communicate clearly with all stakeholders about performance, updates, and changes
Build trusted, lasting relationships with clients
Prepare and submit reports on operational activities

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