Supervisor, Conveyance, Field Services

ServiceLink • ,

6d • $60,000 - $70,000

About The Position

Are you an experienced professional motivated to directly manage the day to day operations of an operations team while maintaining client satisfaction? Are you able to manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processer, Asset Registration and Conveyance Coordination? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with such talents and skills. If you possess executive presence and confidence in your ability then now is the time to join our team and become a part of something big.

Requirements

• Previous leadership experience
• A desire to train and motivate your team - you will lead by example
• The understanding the needs of your team members, adapt and adjust to meet those needs
• The ability to build rapport with your team, stay involved with your team and help them meet their goals
• The ability to create processes to help your team meet their goals, in turn you then meet your goals
• Experience with governmental regulations, such as Fannie Mae, Freddie Mac, and HUD
• The ability to oversee all processes
• High School Diploma or equivalent required
• Strong verbal and written communication skills required
• Ability to excel in a high-impact position within a fast-paced, deadline driven environment
• Must be proficient in Microsoft software products

Nice To Haves

• Bachelor’s Degree preferred
• Previous experience with property management, construction, and property insurance a plus
• Experience in working with P&L preferred
• Basic understanding of local laws and ordinances regarding property condition is ideal
• Previous mortgage servicing and/or property preservation experience preferred

Responsibilities

• Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination
• Respond to audit and non-compliance issues as discovered
• Develop and maintain client relationships
• Maintain strong focus on trending, QC/QA and reporting
• Maintain both quality and productivity goals on a daily basis
• Handle interviewing, hiring, and disciplinary needs of staff
• Handle incoming phone calls as needed
• Perform all other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED