EAC Field Services Supervisor
About The Position
Manage area scheduling and project management operations which facilitate the maximization of resources to achieve customer satisfaction, productivity, schedule adherence and economic goals within low voltage department. This Position will require strong knowledge of installations, designs, and services provided by electronic access control technicians which may include door access control, CCTV, low voltage communication and networking including cable management. As an access control manager, this person is expected to be self-motivated, self-managed and with the ability to lead a team.
Requirements
- Possess and maintain a valid state driver's license and a clean driving record.
- Must be detail-oriented and organized.
- Ability to read blueprints, schematics, and project documentation.
- Ability to meet deadlines.
- Strong troubleshooting skills and excellent problem-solving skills.
- Ability to establish and maintain effective working relationships with both internal and external customers.
- Good verbal and written communication skills.
- Knowledge of IP networking fundamentals.
- OSHA certification or safety training.
- Must be mechanically inclined and have electrical experience.
- Must adhere to all safety and housekeeping policies and guidelines.
Nice To Haves
- 2+ years of leadership or supervisory experience preferred.
- Certifications of one or more of the following is a plus: BRIVO, Exacq, Milestone, Axis, Linear, Door King, Paxton, Keyscan, Zentra, PDK, Chirp, Stratis, Butterfly MX.
Responsibilities
- Coordinate Integrator resources and technician duties related to assigned project execution.
- Monitor the daily progress of all assigned project activities and participate in regular (weekly) status meetings.
- Ensure all projects are delivered on-time, within scope and within budget.
- Report and escalate project issues and/or risks as needed.
- Maintain comprehensive project documentation in conjunction with full collaboration with project management.
- Understands the importance of life safety and enforce safety procedures within the company.
- Mentor and train team members in all aspects of installation related to job tasks.
- Coordinate outside labor as needed.
- Work with various tools and power tools.
- Manage and supervise field technicians, installers, and service personnel.
- Monitor labor utilization, productivity, and performance metrics.
- Conduct field inspections and quality assurance audits.
- Assist with hiring, onboarding, and evaluating field personnel.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
