Supervisor - Compliance Programs

Frontier Careers • Denver, CO

2d

About The Position

The Supervisor, HR Compliance supports organizational compliance with legal and regulatory requirements covering drug and alcohol testing, pilot records, and background checks. The role assists with implementing and continuously improving the HR compliance strategy, while providing day-to-day guidance and oversight to HR Compliance team members. It serves as a compliance contact for scheduled emergency situations, reasonable-suspicion calls, and Operations support, and backs up the Designated Employer Representative (DER) for drug- and alcohol-related matters as assigned.

The position administers and supports drug and alcohol, Pilot Records Database (PRD), Security Identification Display Area (SIDA), and Criminal History Records Check (CHRC) programs. It supports audits and governmental information requests, reviews pilot-applicant records for compliance with hiring standards and regulations, delivers compliance training, and helps manage vendors. The role also prepares and analyzes workforce and compliance reports, supports budget monitoring and invoice processing, escalates compliance risks, and recommends process improvements. Occasional travel and after-hours work may be required to support emergency operations and related calls.

The role is based in a typical office environment that is adequately heated and cooled. It operates under general direction, with little instruction on day-to-day work and general instructions for new assignments. The position supervises no employees.

Requirements

• Bachelor’s degree in Business, Human Resources, or a related field.
• At least 3 years of experience administering a regulated drug and alcohol program or other compliance-related programs.
• Working knowledge of employment laws and governmental regulations affecting workplace compliance programs.
• General knowledge of computerized recruitment and onboarding processes.
• Excellent verbal and written communication skills.
• Ability to interact effectively with management and non-management employees at all levels and maintain positive business relationships.
• High proficiency with Microsoft Office products, including Word, Excel, Copilot, and PowerPoint.
• Experience using Human Resource Information Systems (HRIS).
• Ability to manage multiple tasks and priorities effectively.
• Strong organizational skills and attention to detail.
• Focus on continuous process improvement and operational efficiency.
• Ability to analyze information, identify trends, and recommend solutions.
• Occasional travel is required.
• Occasional after-hours work to support emergency operations, reasonable-suspicion calls, and Operations support.

Nice To Haves

• Experience as a DOT Designated Employer Representative (DER) or in a similar role.
• At least 1 year of experience in a lead, supervisory, or team leadership role.
• Experience with employment law and employee relations.
• Airline experience is strongly preferred.

Responsibilities

• Support administration of drug and alcohol, Pilot Records Database (PRD), Security Identification Display Area (SIDA), and Criminal History Records Check (CHRC) programs to ensure regulatory compliance.
• Provide day-to-day guidance, training, and mentoring to HR Compliance team members and others in Human Resources.
• Serve as the HR Compliance contact for emergency situations, reasonable-suspicion calls, and Operations support, as scheduled.
• Assist with performance management, including providing feedback and addressing employee performance concerns as appropriate.
• Provide managers and employees with information and interpretation of HR policies, rules, and procedures.
• Recommend and initiate process improvements and corrective actions to resolve issues and enhance client service.
• Track changes in the company, industry, and legal and regulatory environment, and communicate relevant updates to leadership.
• Pursue continuous process improvement and efficiency enhancements in areas of responsibility.
• Develop and prepare reports and workforce information to assist HR leadership and line organizations with workforce planning.
• Review and process vendor invoices in a timely manner.
• Assist with budget monitoring and departmental efforts to achieve budget goals.
• Serve as a backup Designated Employer Representative (DER) for drug- and alcohol-related issues, as assigned.
• Support audits and information requests from government agencies regarding drug and alcohol, PRD, and CHRC programs.
• Review pilot-applicant drug and alcohol and background records for compliance with company hiring standards and regulatory requirements.
• Present drug, alcohol, and compliance-related training to managers and employees.
• Attend and participate in related meetings as requested.
• Assist with vendor management to ensure regulatory compliance and service expectations; support vendor selection and onboarding as needed.
• Compile, analyze, and research information for monthly, quarterly, and annual reports.
• Escalate compliance concerns, regulatory risks, and program issues to management as appropriate.

Benefits

• Medical, dental, and vision coverage, depending on role and eligibility.
• 401(k) retirement savings options.
• Paid holidays, vacation time, and sick time.
• Travel privileges on Frontier Airlines and participating partner airlines, subject to program rules and availability.
• Buddy passes, based on eligibility and program rules.
• Travel-related discounts and employee discounts on select products, services, and vendors.
• A hybrid schedule for eligible headquarters roles based in Denver, Colorado.
• Business casual dress options for eligible corporate and support roles.
• Employee support programs and resources, including the HOPE League.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager