Supervisor, Clinical RN - Prep/Recovery Unit - Full Time

Guthrie Enterprise • Sayre, PA

4d

About The Position

The House Supervisor at Robert Packer Hospital provides hospital-wide oversight in the absence of department managers and represents Hospital Administration and organizational leadership. The role promotes the organization’s Mission, Vision, and Values and leads efforts to provide safe care for patients, visitors, and staff. Responsibilities include patient throughput and placement, crisis management, staffing and scheduling, and emergency situational management. The House Supervisor reports to the Manager of the Staffing and Scheduling Operations.

The position provides leadership and resources for clinical, administrative, emergency, and legal aspects of patient care. It supports patient advocacy and satisfaction, regulatory compliance, risk management, crisis intervention, and effective communication across the hospital. The House Supervisor coordinates patient transfers and bed assignments with the Pulse Center, monitors patient flow and unit needs, and helps ensure safe and appropriate staffing. Other duties may be assigned as necessary.

Requirements

• A minimum of five years of RN experience.
• Previously demonstrated leadership and effective communication.
• Experience in a high-acuity setting, with strong clinical judgment, critical-thinking skills, and attention to detail.
• Pennsylvania Registered Nursing License (RN-PA).
• Basic Life Support (BLS) required.

Nice To Haves

• Bachelor of Science in Nursing (BSN) preferred.
• Advanced Life Support (ACLS) preferred.
• Certification preferred.

Responsibilities

• Provide leadership to promote safe, effective, and efficient care according to best practice.
• Serve as a contact, resource, and consultant for hospital employees and external persons on clinical, administrative, emergency, or legal aspects of patient care.
• Confer with the administrative person or persons on call when necessary and assume administrative responsibilities in the absence of Hospital Administration and leadership members.
• Participate in risk management and crisis intervention, including serving as a liaison to patients and families during crises.
• Respond to emergency codes and assume the appropriate role.
• Oversee and assist with patient placement using the right patient, right unit methodology, and enforce regulatory compliance with hospital, state, and federal guidelines.
• Support staff, particularly in emergency and confrontational situations, and foster professional nurse decision-making, accountability, and autonomy.
• Communicate professionally and respectfully; maintain confidentiality; provide detailed handoffs; update Administration, leaders, and managers; and escalate situations as needed.
• Use conflict management techniques to de-escalate emotionally charged situations and help prevent harm.
• Complete required documentation and ensure completion of the death certificate process for patients who expire at Robert Packer Hospital.
• Promote patient satisfaction, advocate for patients, prioritize communications, perform service recovery as needed, and remain visible to patients and families.
• Lead staffing for inpatient units, compare census and acuity with staffing, and adjust staffing to patient needs and budgetary constraints.
• Review staffing for upcoming shifts and lead daytime staffing huddles with managers to develop staffing plans; make appropriate nighttime adjustments using guidelines and the existing plan.
• Ensure staffing plans prioritize safety, follow call-off and low-census procedures, and act as a financial steward by identifying waste and notifying the appropriate leader.
• Collaborate with the Pulse Center to guide patient placement, coordinate emergent and non-emergent transfers to and from Robert Packer Hospital, and arrange efficient bed assignments.
• Coordinate patient flow with the Pulse Center, leadership, administration, and staff; monitor bed availability; and enter patient placements and transfers in Epic when needed.
• Round on units, identify barriers to care and placement, identify discharged patients to support timely discharges, and encourage use of the discharge lounge.
• Assist with obtaining patient supplies during off hours and completing transportation vouchers as needed.
• Build relationships with staff and patients, and educate and mentor staff on policies and best practices.
• Perform other duties as assigned.

Benefits

• Up to a $25,000 sign-on bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior