Supervisor, Child and Adolescent Support Coordination

Hampton-Newport News Community Services Board•Hampton, VA

12d•$57,119 - $57,119

About The Position

The Hampton-Newport News Community Services Board is seeking a Supervisor of Child and Adolescent Support Coordination to lead a team providing services to children and adolescents with intellectual and developmental disabilities (IDD) and their families. The supervisor guides staff through complex cases, promotes person-centered practices, and helps ensure high-quality, responsive service delivery. The role also supports compliance with Virginia Department of Behavioral Health and Developmental Services (DBHDS), Medicaid Waiver, and Department of Justice (DOJ) Settlement Agreement requirements. The position is scheduled Monday through Friday, 8:30 a.m. to 5 p.m., with an annual salary of $57,119. The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.

Requirements

Bachelor's degree in a human services field, such as Social Work, Psychology, or Counseling.
Three years of experience in support coordination services to the assigned client population.
Successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.

Responsibilities

Lead, supervise, coach, and support a team of Support Coordinators serving children, adolescents, and their families.
Assign and monitor caseloads and provide direct Support Coordination coverage when needed.
Ensure required assessments, service plans, clinical documentation, and monitoring activities are completed accurately and within required timeframes.
Promote person-centered planning and practices, and guide staff on complex cases and service needs.
Monitor required Support Coordination contacts and ensure compliance with applicable DBHDS, Medicaid Waiver, and DOJ requirements.
Coordinate staff training and orientation on person-centered practices, clinical documentation, IDOLS, SIS, waiver requirements, and Support Coordination standards.
Oversee intake, assessments, service planning, provider linkage, monitoring, advocacy, crisis intervention, discharge planning, and coordination of community resources.
Complete employee performance evaluations and provide ongoing feedback, coaching, and professional development.
Assist with program analysis, budget development and monitoring, quality improvement, and recommendations for new initiatives.
Collaborate with individuals, families, service providers, community partners, and other professionals to promote effective service delivery.