Supervisor Central Sterile Reprocessing - Evenings

Dartmouth-Hitchcock Health•Lebanon, NH

About The Position

The Supervisor Central Sterile Reprocessing supervises the cleaning, decontamination, instrument assembly, sterilization, and case cart assembly functions of the Central Sterile Reprocessing (CSR) department. The role ensures effective daily operations by adjusting staffing and workloads, translating strategic objectives into operational processes, and establishing clear responsibilities for team members. The supervisor hires, trains, supervises, coaches, mentors, and manages staff performance. This position documents, stabilizes, controls, and improves core operating processes in collaboration with internal customer teams, using standardized problem-solving and corrective action routines to address process issues, reduce waste, and lower costs. The supervisor also serves as a department resource, training staff and maintaining subject matter expertise across CSR operations. Other duties may be assigned or required.

Requirements

  • High school graduate.
  • Three years of supervisory experience in CSR.
  • Certified CSR Technician through the Certification Board for Sterile Processing and Distribution, Inc. (CBSPD) required.
  • Certification in Sterile Processing through either CBSPD or the Healthcare Sterile Processing Association (HSPA) upon hire.
  • Excellent verbal, written, supervisory, and communication skills.
  • High level of computer proficiency.

Nice To Haves

  • Associate’s degree preferred.
  • Sterile Processing Manager (CSPM) or Healthcare Leader (CHL) certification preferred.

Responsibilities

  • Ensure effective day-to-day CSR department operations, adjusting staffing and workloads as needed.
  • Translate strategic objectives into tactical operations, work systems, and processes that deliver value to customers.
  • Establish clear responsibilities for assigned team members.
  • Manage and develop staff through human resource planning, hiring, training, supervision, coaching, mentoring, and performance management.
  • Document, stabilize, and control core operating processes, collaborating with internal customer teams to ensure those processes meet their needs.
  • Improve core operating processes to deliver customer value while reducing waste and cost.
  • Create corrective action routines using agreed standardized problem-solving methodologies to address processes that fall out of control.
  • Serve as a department resource by assisting and training staff and maintaining subject matter expertise in CSR operations.
  • Perform other duties as required or assigned.
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