Supervisor (Catering) - St Francis Xavier University (30109001)

Sodexo Canada Ltd•Antigonish, NS

8d•Onsite

About The Position

The well-being of our consumers is at the heart of Sodexo's approach, customer engagement is integral in the services provided by Sodexo employees in various locations across Canada. We work closely with our consumers and clients to create an interactive and personalized environment for the well-being of everyone we serve. Sodexo is proud to announce these nominations: 2021 Canada’s Best Diversity Employer; 2021 Canada’s Greenest Employers; 2020 Bloomberg Gender-Equality Index featured company; 2020 Parity Certification - Platinum level and Progressive Aboriginal Relations (PAR) Program company – Gold Level. Sodexo offers you a flexible and dynamic work environment, competitive compensation, access to ongoing training and development programs, and countless opportunities to grow within the company.

Requirements

High School diploma or GED.
Strong organizational, administrative, and time management skills

Nice To Haves

Hotel Restaurant Management or related post secondary an asset
Previous supervisory experience an asset
Experience working in a unionized environment an asset
Computer Skills – Excel, Word, Email an asset, Event Management Software (ie kX.)

Responsibilities

Management of food service staff – specifically wait staff during catered events
Management of Delivery drivers – creating delivery schedules that coincide with time sensitive events
Event Management – ensuring that staff are adhering to excellent customer service standards and following Food and Physical safety standards. Set up and tear down of onsite/ offsite special events.(Table Service and Buffet Settings) Carrying Dishes, Setting Tables maybe required.
Co-ordinating with various departments on campus to ensure venues and events are prepared to clients expectations.
Utilizing various computer software programs. (Microsoft Word, Excel, Email, Event Management software such as kX.)
Assists in ensuring a safe working environment for all employees.
Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
Assists in auditing, monitoring, and correction of physical and food safety practices
Assists in the supervision of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities.
Orients and trains employees.
Performs clerical and administrative duties, posting/filing, organization of records, creation of signage and information material
Onsite coordination of special events
Working with team to create a customer oriented environment
Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution.