Catering Hospitality Supervisor - Texas State University
Aramark•San Marcos, TX
•Onsite
About The Position
Catering Hospitality Supervisor supports the successful execution of catered events by providing front-of-house leadership and coordinating closely with the back-of-house culinary team. This position serves as a key connection between clients, catering operations, culinary staff, and event employees to ensure events are organized, properly staffed, and executed according to client expectations.
Requirements
- Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers.
- A strong knowledge of personal computers is essential.
- Experience in all facets of providing guest services.
- Must be able to lead, motivate, and communicate effectively with others.
- Strong organizational abilities.
- Must be able to read, write, and clearly speak English
Nice To Haves
- Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge’s supervisor.
Responsibilities
- Supervise front-of-house catering operations during events.
- Coordinate with the BOH culinary team to ensure food production, timing, presentation, and service align with event requirements.
- Help ensure client expectations are clearly communicated and executed.
- Confirm event details, including guest counts, event times, menu selections, room setup, service expectations, and special requests.
- Assist with catering inquiries and event sales.
- Follow up on missing or changing event information and communicate updates to the appropriate catering and culinary team.
- Communicate with clients to gather all necessary information for upcoming events.
- Identify opportunities to support catering sales and repeat business through strong client relationships and service.
- Design and implement training programs to ensure that all staff are well-versed in daily job functions, safety awareness, and Aramark policies and procedures.
- Responsible for ordering, storing and inventory of all supplies necessary to perform daily operations.
- Verify that event spaces are ready before client and guest arrival.
- Assist with resolving service concerns or last-minute changes during events.
- Coordinate the return, cleaning, storage, and organization of catering equipment and supplies following events.
Benefits
- Equal employment opportunity
- Free to participate in all aspects of the company
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
