Supervisor Business Operations

Hilton Grand Vacations•Orlando, FL

12d

About The Position

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. The Supervisor, Business Operations develop and maintain dashboards and reports to track HOA performance metrics, analyze trends and variances to support decision making and operational improvements, assist in month-end close process and HOA-related reconciliations.

Requirements

HS Diploma
2+ years of related experience
Strong Excel Skills
Must have a strong attention to detail

Nice To Haves

Bachelor’s Degree
5+ years of related experience

Responsibilities

Support ongoing reconciliation of HOA headcount across systems and teams.
Partner with Finance and HR to ensure alignment with budget and forecast processes.
Partner with Resort Operations Team to prepare annual budgets.
Partner with Resort Operations Team to prepare monthly forecasts.
Assist with internal audits including DEX and other HOA-related operational reviews.
Ensure data accuracy and compliance with internal controls.
Work closely with Resort Ops, Call Center, and Finance teams to support HOA operations.
Partner with Financial Consolidation teams to streamline overlapping processes.
Identify and implement improvements to reporting and operational workflows.
Maintain documentation of key processes and procedures
Oversee Business Operations Coordinators at multiple sites, as assigned.
Provide training, guidance, and oversee performance of Coordinators.