Supervisor - Business Office Physician Network
HonorHealth•Phoenix, AZ
•Onsite
About The Position
Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Requirements
- High School Diploma or GED Required
- 5 years multi-specialty physician billing and collections experience or front office experience in a medical practice Required
Nice To Haves
- Associates Preferred
- 3 years experience in central billing office or physician office setting. Preferred
Responsibilities
- Supervises personnel assigned to billing and collections for physician practices.
- Ensures business operations are within state and meet all federal regulations.
- Responsible for monitoring productivity and quality guidelines for billing and collections and maintaining all employee standards, ensuring adherence to organizational policies and procedures.
- Plans, organizes and supervises the daily operations of insurance and self pay billing and collections, payment posting and account reconciliation teams for all lines of business.
- Projects a professional image, to include appearance, confidence, knowledge, and organization of work.
- Supervises employees in area of responsibility including assisting in hiring, training, evaluating and personnel development, including corrective action when necessary.
- Supervises assigned personnel in the Revenue Cycle.
- Assists with monitoring employee productivity and quality of work.
- Leads daily DMS and team huddles.
- Keeps an open line of communication with staff and leadership.
- Tracks and audits A/R on an aging rotation.
- Assigns and monitors A/R work.
- Supervises collector work files for account activity and productivity as well as quality of work.
- Reviews and resolves the more difficult customer service complaints.
- Identifies and works with other teams to correct potential problems of the billing process.
- Provides feedback to clinics on revenue cycle concerns.
Benefits
- We're all in for your career.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
