Supervisor, AV Test Operations

Motional•Pittsburgh, PA

1d•Hybrid

About The Position

The AV Testing Supervisor assists Engineering leadership in creating best practices and protocols for Testing Specialists (TS) to abide by. They are the first point of contact for Testing Specialists (TS) when issues arise and help resolve them strategically and efficiently. After coordinating with multiple departments, such as Engineering, L&D, Safety, and Operations, Supervisors determine what resources are necessary to conduct daily operations efficiently and effectively. The AV Testing Supervisor is also expected to manage and approve time-off requests for team members while ensuring there is little to no impact on testing operations, ensuring test scheduling is followed correctly and efficiently, and supervising the daily performance of Testing Specialists. Additionally, they are expected to address deficiencies through coaching, addressing attendance issues, and providing effective and constructive feedback to ensure alignment with company policies, standards and departmental expectations where applicable. They will conduct bi-weekly 15Five reviews with Testing Specialists and bi-annual and annual performance reviews to ensure that effective coaching is in place for growth and development.

Requirements

Adequate understanding of the daily/weekly testing process
Prior experience in a supervisory/leadership role
Strong verbal and written skills
Ability to delegate tasks to others
Ability to work from home and office when required
Strong understanding of Jira and Confluence applications
Ability to provide critical feedback of a variety of test types
Adequate understanding of the various tests conducted on test vehicles (DTs, VVR, VBS, etc.)
Ability to directly lead a team of Test Specialists to ensure efficient daily testing of scheduled vehicles
Excellent knowledge of Microsoft Office/G-Suite Applications
Excellent time management skills
Experience in the automotive industry or a fleet
Basic understanding of Linux and scripting languages
Able to work in a fast-paced environment and meet quick deadlines
Must have shift flexibility and work longer hours during heavy testing times
Valid driver's license required
High school diploma or equivalent required

Nice To Haves

Associate or BS in Engineering/Physics/Science or relevant field preferred
Prior supervisory or management experience preferred
Demonstrated experience with working knowledge in a Linux environment
Data Analysis experience

Responsibilities

TS scheduling and vehicle assigning in coordination with Operations Supervisors
Coordinate with Operations the conducting and completion of daily/weekly testing
Provide Test Specialists (TS) with updated and accurate information regarding vehicle allocation and software bundle requirements
Review Dev Tickets (DTs) for discrepancies and/or safety concerns prior to scheduling
Review DriveLogs where applicable, in coordination with Triage Team
Gather, track and review pertinent information necessary for daily vehicle testing
Lead special group projects including coordinating high level internal and external vehicle demos
Basic IT Troubleshooting
Basic AV system troubleshooting
Attend daily briefs via Zoom or in-person
Review weekly 15Five feedback forms
Provide job coaching for Testing Specialists
Conduct Performance Reviews
Address TS performance issues
Interview new TS candidates
Approve and manage time-off requests
Able to travel domestically and internationally as needed
Other duties as assigned