Supervisor AV
About The Position
The Supervisor Audio Video will be responsible for the maintenance and repair of all Audio Video systems and hardware located within the facility, including but not limited to background music and paging, TV screens, video distribution, and advertising media signage players. This role involves supervising all AV Department personnel and production contractor staff while on site, as well as supervising and assisting third-party production companies for special events in the Epicenter. The Supervisor will also provide in-house AV setup and services for special events and support casino floor operations.
Requirements
- Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
- Five (5) years’ experience in design and commissioning of large scale installed AV systems with three (3) years’ experience in a high volume, luxury complex resort/casino environment.
- 10 years’ experience in live show Audio Video productions.
- Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission.
- Knowledge of digital and analog audio system hardware troubleshooting.
- Experienced on Soundcraft and Yamaha digital mixers.
- Experienced in live sound reinforcement.
- Experience with Crestron control systems.
- Strong networking experience.
- DMX lighting control.
- Experience with Dante digital audio and Biamp DSP.
- Must be willing to become certified in any discipline pertaining to any or all of the technologies used within the AV systems.
- Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
- Ability to respond to common inquiries from other employees or guests.
- Fluency in English required.
- Ability to write detailed instructions and correspondence.
- Ability to effectively present information in one-on-one and group situations.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimal, and work with mathematical such as probability and inference.
- Ability to create, read and analyze spread sheets of statistical data.
- Ability to decipher various reports and maintains reports upon request.
Nice To Haves
- CTS certification or technology specific degree desired
- second language a plus
Responsibilities
- Ensures trouble-free operation of all AV systems and services.
- Supports contracted production companies for all in house live entertainment and special events such as concerts, conventions, and social events in the Epicenter.
- Repairs and maintains all in house AV systems as needed or directed.
- Responsible for quality consistent presentation and operation of all AV services and products delivered to guest.
- Responds to service and support requests in a helpful, efficient, and timely manner while maintaining documentation and reporting procedures.
- Works closely with Facilities, IT, Engineering, Marketing, and casino operations to ensure AV systems and support are operating in a smooth trouble-free manner.
- Attends in house and third-party technical training in current as well as emerging technologies.
- Schedules and manages technical staff.
- Performs other tasks as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
