Supervisor, AP-Expense

Genuine Parts Company

About The Position

The Accounts Payable Supervisor is responsible for day-to-day operations and leading the Expense Payables Team to ensure KPI’s, daily production, and processes are maintained. Supervises, trains, develops and motivates Expense Payables team of Coordinators & Specialists Ensures all expense invoices and service now tickets are processed within defined service level agreements and according to departmental guidelines/procedures Ensures integrity and compliance of all company guidelines and departmental procedures by reviewing daily productivity/KPI reporting and audit results of monthly reports, error logs, etc. Responsible for conducting regular one on one sessions with Coordinators & Specialists to review KPI’s and errors monthly. This review will determine the need for additional training or corrective action Performs general supervisory duties including interviewing, ensuring new employees are properly trained, conducting new employee & performance evaluations, coaching, coding/approving timesheets, and handling employee relations issues Provides direction regarding meeting and exceeding departmental goals Evaluates current processes and makes recommendations for process efficiencies/improvements Responsible for preparing daily and monthly departmental reporting Conducts group training to further educate specialists in their job responsibilities Manages overtime requirements by determining when overtime is necessary and ensures supervisory coverage Responsible for ensuring all month-end requirements are met for A/P Close deadline Researches, responds, and resolves 2nd level inquiries from subsidiaries Responsible for monitoring ServiceNow items in all Expense Payables Group queues to ensure SLA is met Research, troubleshoot, and resolve issues & Service Now tickets for Expense Payables Department Responds to inquiries and provides excellent customer service to location personnel Assists with managing Cognizant relationship, questions, and training Assists internal/external auditors and provides information as required Troubleshoots computer/software problems and works as a liaison to IT personnel Additional tasks and projects as assigned by Management

Requirements

PeopleSoft experience preferred
2+ years Supervisory experience
A firm understanding of basic AP and Accounting Principles
Excellent research and resolution skills
Strong math aptitude and analytical ability
Process Improvement Skills
Exceptional oral and written communication & customer service skills
Excellent organizational skills and attention to detail
Ability to work on multiple assignments with competing priorities
Self-starter, able to work in fast paced environment
Strong work ethic and self-motivation skills
Team Player
Positive Attitude
Conflict Management Skills
Strong PC/Excel Knowledge

Responsibilities

Supervises, trains, develops and motivates Expense Payables team of Coordinators & Specialists
Ensures all expense invoices and service now tickets are processed within defined service level agreements and according to departmental guidelines/procedures
Ensures integrity and compliance of all company guidelines and departmental procedures by reviewing daily productivity/KPI reporting and audit results of monthly reports, error logs, etc.
Conducts regular one on one sessions with Coordinators & Specialists to review KPI’s and errors monthly.
Performs general supervisory duties including interviewing, ensuring new employees are properly trained, conducting new employee & performance evaluations, coaching, coding/approving timesheets, and handling employee relations issues
Provides direction regarding meeting and exceeding departmental goals
Evaluates current processes and makes recommendations for process efficiencies/improvements
Prepares daily and monthly departmental reporting
Conducts group training to further educate specialists in their job responsibilities
Manages overtime requirements by determining when overtime is necessary and ensures supervisory coverage
Ensures all month-end requirements are met for A/P Close deadline
Researches, responds, and resolves 2nd level inquiries from subsidiaries
Monitors ServiceNow items in all Expense Payables Group queues to ensure SLA is met
Researches, troubleshoots, and resolves issues & Service Now tickets for Expense Payables Department
Responds to inquiries and provides excellent customer service to location personnel
Assists with managing Cognizant relationship, questions, and training
Assists internal/external auditors and provides information as required
Troubleshoots computer/software problems and works as a liaison to IT personnel
Performs additional tasks and projects as assigned by Management