Supervisor - Airport Parking

Propark Mobility • Nashville, TN

1d • Onsite

About The Position

This is a full-time and part-time Supervisor position in Airport Parking, located in Nashville, TN. The role involves overseeing operations, managing staff, ensuring customer satisfaction, and handling financial aspects of the parking service. The pay rate is $16.50 - $18.00 per hour plus cash tips. Applications will be accepted until the job is closed.

Requirements

• Must be at least 18 years old.
• Have a valid driver's license and have been driving for at least 2 years.
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• Motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry.
• A roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.
• Trustworthy, loyal and dependable.
• Self-sufficient, resourceful, collaborative and decisive.
• See a challenge as an opportunity and are looking for a position with a chance for growth.
• Flexible schedule meaning that the position may require working weekends and holidays.
• Very strong conversational communication skills.
• Exceptional way with people.
• Can drive a manual (standard, stick-shift) transmission.

Nice To Haves

• Valet parking: 1 year+
• Customer service: 1 year+

Responsibilities

• Develop and train shuttle drivers and valets to ensure job expectations are met.
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain excellent client relations and attend client meetings.
• Handle customer complaints and day-to-day operational issues.
• Manage employee work hour reports and submit payroll.
• Oversee the customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company and client policies and procedures.
• Complete required reports.

Benefits

• We promote from within - park your career here!
• Free Parking!
• Flexible scheduling
• Paid Holidays
• Wellness
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• Free parking while on shift at your assigned Propark location.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed