Parking Ambassador - Fairbanks Airport

Reimagined Parking • Fairbanks, AK

14h • Onsite

About The Position

The Parking Ambassador serves as the frontline representative for parking operations, delivering exceptional customer service while ensuring safe, efficient, and organized parking experiences for guests, tenants, and visitors. This role is highly visible and customer-facing, requiring a friendly demeanor, strong communication skills, and the ability to assist patrons with parking-related needs.

Requirements

• Must be at least 18 years of age
• High school diploma or equivalent preferred
• Dependable, punctual, and professional in appearance and conduct
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.
• Strong customer service and interpersonal skills
• Previous customer service, hospitality, or parking experience
• Basic computer or mobile device proficiency
• Ability to communicate clearly and courteously with diverse audiences
• Ability to follow written and verbal instructions

Responsibilities

• Provide a welcoming and professional experience to all customers and visitors
• Greet and assist patrons with parking directions, payment options, and general inquiries
• Monitor parking areas to ensure compliance with facility rules and regulations
• Issue parking citations or warnings when necessary, following company policies
• Respond promptly and courteously to customer concerns, complaints, or service requests
• Assist with traffic flow during peak hours, special events, or emergencies
• Perform basic facility checks (e.g., signage visibility, cleanliness, equipment functionality)
• Report hazards, incidents, or maintenance issues to management
• Utilize parking systems or handheld devices as required
• Maintain a clean, safe, and orderly parking environment
• Represent the organization positively and professionally at all times

Benefits

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees