Supervisor Airport Operations - DTW

SkyWest Airlines•Detroit, MI

4d•Onsite

About The Position

About SkyWest SkyWest Airlines, the largest independently owned regional airline, is currently seeking an individual who takes pride in seeing a job done well and are ready to take on new challenges and opportunities. Come join our team in Detroit, MI! As a SkyWest employee, you will be part of an exciting team spread across the nation that loves working in the travel industry and sharing their enthusiasm with passengers. From the seasoned traveler to the first-time flier, we want to make it a great experience. As a SkyWest employee, you’ll enjoy a variety of benefits: Worldwide flight benefits for you and your family 401(k) match Profit sharing Working in a great team atmosphere Primary Job Duties This role requires the ability to deliver results that contribute to our operational performance in Detroit, MI, by working in a fast-paced environment with multiple work groups. The role requires a strong work ethic, a high degree of accountability, initiative, and the ability to build relationships with internal and external colleagues. You must enjoy multi-tasking, operating independently and multi-functionally, and be agile in learning and mastering new processes. The ideal candidate will work calmly in a fast-paced and high-pressure environment, be proficient with various forms of technology, and be able to maintain a sense of humor, humility, and positivity. This is a full- time position. The position starts at $25.23 an hour and increases to $34.32 based on years of service with SkyWest Airlines. Work alongside Delta Airlines personnel in the Airport Command Center (ACC) for the Detroit, MI (DTW) hub Support the SkyWest Airlines operation in DTW by communicating with SkyWest headquarters and local teams to ensure our customers receive the most reliable information and service Advocate for SkyWest Airlines best interest to ensure a safe and reliable operation in DTW Identify any hurdles to safety and optimal operational performance involving gate assignments, aircraft towing, crew movement, and other ground operations Establish and maintain direct relationships with appropriate personnel and advocate SkyWest’s operational performance accordingly Perform other tasks required for the SkyWest operation in DTW and those assigned by the Regional Managers or Airport Operations

Requirements

Previous airline ground operational experience
Proficient in basic computer programs
Multi-task on a computer, with multiple programs and systems operating at once
Effectively communicate to a variety of internal and external workgroups
Effectively communicate in time critical and stressful situations
Remain humble while learning and continue learning well beyond the training period
Take extra care to ensure work is done properly and effectively
Take initiative to adjust daily job duties based on operational needs
18 years of age or older
Have a high school diploma or GED
Possess a valid unrestricted state-issued driver’s license
Legally authorized to work in the United States for any employer without sponsorship
Pass a pre-placement background check and drug screen
Possess all necessary credentials to obtain airport credentials if needed
Sit at a computer for extended periods

Nice To Haves

Experience with DL network systems and operational tools
Experience working at an airline hub
Understanding of an airline hub operation control center
Previous airline operational leadership experience
Working knowledge of DTW airfield and ground operations
Strong knowledge of airline performance metrics and nomenclature
Basic understanding of crew scheduling, rest, and related regulations

Responsibilities

Work alongside Delta Airlines personnel in the Airport Command Center (ACC) for the Detroit, MI (DTW) hub
Support the SkyWest Airlines operation in DTW by communicating with SkyWest headquarters and local teams to ensure our customers receive the most reliable information and service
Advocate for SkyWest Airlines best interest to ensure a safe and reliable operation in DTW
Identify any hurdles to safety and optimal operational performance involving gate assignments, aircraft towing, crew movement, and other ground operations
Establish and maintain direct relationships with appropriate personnel and advocate SkyWest’s operational performance accordingly
Perform other tasks required for the SkyWest operation in DTW and those assigned by the Regional Managers or Airport Operations