Supervisor - Admission Patient Access- FT - Heart - South Texas Health System

UHS • Mcallen, TX

3d

About The Position

Supervise the day-to-day operations of the Registration and PBX areas, with shared supervisory responsibility across all registration areas. Ensure hospital registration procedures are followed for all registrations and perform patient registration duties as needed to keep wait times to a minimum. Communicate with physicians’ offices and other hospital departments to support cooperation and the complete patient-registration cycle. Ensure upfront collection goals are met and monitor cashiering procedures to ensure cash is handled securely.

The role requires a commitment to South Texas Health System’s Compliance Program and Code of Conduct, including following policies and procedures, attending required training, and promptly reporting suspected compliance issues to the Compliance Officer. Complete CPI training within six months of hire and maintain certification thereafter.

Requirements

• One to two years of experience in health-related fields.
• Two years of supervisory experience, or, in lieu of prior supervisory experience, five years of previous and most recent experience with a UHS Business Office and higher-than-average annual performance ratings.
• Excellent customer service skills.
• Computer skills, including knowledge of Microsoft Office Suite.
• High school diploma or GED.
• Complete CPI training within six months of hire and maintain certification thereafter.
• Demonstrate commitment to and adherence to the STHS Compliance Program and Code of Conduct.

Nice To Haves

• Some college hours in a related field.

Responsibilities

• Supervise day-to-day operations of the Registration and PBX areas.
• Share supervisory responsibility for all registration areas.
• Ensure hospital registration procedures are followed for all registrations.
• Perform patient registration functions as needed to keep wait times to a minimum.
• Communicate with physicians’ offices and other hospital departments to support cooperation throughout the patient-registration cycle.
• Ensure upfront collection goals are met.
• Monitor cashiering procedures and ensure they are followed appropriately to safeguard cash.
• Follow the STHS Compliance Program, Code of Conduct, and applicable policies; attend required training and promptly report suspected compliance issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED