Supervisor, Administrative Services

University of Utah Health•Salt Lake City, UT

15h

About The Position

The Supervisor, Administrative Services supervises the daily activities of an assigned department, coordinating ongoing education, quality control and safety processes, hiring and training staff, evaluating performance, and scheduling work. The role may represent upper-level department or service-line management by assisting with financial, scheduling, human resource, reporting, and planning needs while overseeing administrative staff. Alternatively, the role may represent a department that supports organization-wide functions such as finance, human resources, or quality improvement. Staff in the supervised area have no or minimal patient or family interaction during visits, though they may have non-clinical interactions about business-related aspects of treatment. The position does not provide clinical patient care. The role supports University of Utah Health’s mission to enhance health and well-being through patient care, research, and education, within a culture emphasizing collaboration, excellence, leadership, respect, and organizational values.

Requirements

Associate's degree in a related field, or equivalent.
Three years of experience in a related area.
Ability to work flexible hours, including weekends and holidays.
Ability to quickly learn new procedures and processes.
Ability to prioritize and multitask in a fast-paced environment.
Ability to develop relationships with patients, guests, and coworkers.
Knowledge of HIPAA regulations and ability to protect patient information.
Demonstrated organization, human relations, and effective communication skills.

Nice To Haves

One year of experience in a supervisory capacity.

Responsibilities

Supervise department operations, including interviewing and hiring staff, training, creating work schedules, and distributing work assignments.
Enforce written standards of practice, policies, and procedures, and initiate corrective action as necessary.
Evaluate job performance to ensure department job standards are maintained.
Resolve problems, provide support, and expedite service to other hospital departments.
Monitor safety and quality assurance by inspecting processes for completeness and accuracy.
Maintain department records and prepare monthly reports.
Monitor, order, and maintain department supplies and equipment.
Participate in hospital committees and meetings as assigned.
Assist with budget preparation as needed.
Perform additional departmental duties as assigned.