Supervisor Administrative - Family Medicine

Dartmouth-Hitchcock Health • Nashua, NH

5d

About The Position

Organizes and directs office services and operations.

Requirements

• Associates degree with 3 years of secretarial experience or equivalent required.
• None

Nice To Haves

• Proven leadership and organization skills desired.

Responsibilities

• Directly supervises and manages all assigned support staff.
• Oversees timely and accurate completion of support staff work.
• Ensures adherence to office standards, procedures and protocols.
• Assists in providing day-to-day management for various clinical and support activities.
• Standardizes office procedures and initiates policy and procedure changes.
• Directs department operations to prepare and retains records, files, and reports.
• Plans office layouts, requisitions office supplies and equipment, and initiates cost reduction programs.
• Interviews and selects new support employees, organizes orientation to train new employees in operational procedures, evaluates the performance of the secretarial/clerical staff, and recommends salary adjustments.
• Coaches and counsels for performance problems up to termination.
• Coordinates and directs special quality improvement pilots and projects in which the office staff is involved.
• Develops, maintains and revises office procedures and systems to ensure efficient, effective operations.
• Analyzes work flow to assure maximum staff utilization.
• Develops and maintains office procedures relative to the delivery of quality health care and patient relations.
• Assures that personnel, space, furniture, and equipment needs of the office are met.
• Coordinates on-call and provider schedules.
• Functions as a resource to operations in designing and implementing workflow changes that will increase the efficiency and effectiveness of operations.
• Performs other duties as required or assigned.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree