Healthcare Administrative Associate, Family Medicine - Brambleton

Carilion Clinic•Roanoke, VA

6d•Onsite

About The Position

The Healthcare Administrative Associate in Family Medicine at Brambleton is a full-time, day shift position. This role is crucial for providing excellent service to patients and visitors, managing administrative tasks, and supporting the smooth operation of the family medicine practice. The position offers a sign-on bonus for qualified applicants and is part of a healthcare system dedicated to innovation, collaboration, and employee growth.

Requirements

High school diploma or GED.
No prior experience required.
No specific licensure, certification, or registration required.
No Life Support certification required.
Must be customer driven.
Strong grammar, spelling, and punctuation skills.
Knowledge of medical terminology.
Knowledge of office procedures and equipment.
Proficiency in computer data entry/keyboarding.
Ability to use electronic medical records.
Good organizational, communication, and interpersonal skills.
Ability to multi-task.

Nice To Haves

Knowledge of Microsoft software applications (Word, Excel).

Responsibilities

Greets, screens, and provides service to patients and visitors.
Processes mail, fax, and other documents.
Maintains multi-line phone system/switchboard.
Schedules, registers, and checks patients in/out.
Maintains medical records.
Performs data management and spreadsheets.
Runs and maintains reports.
Performs charge entry.
Processes billing documents and researches and resolves issues.
Collects co-payments, deductibles, and other self-pay amounts at time of service.
Maintains cash box and receipt books.