Supervisor, Account Receivable

Zenith American Solutions•Pittsburgh, PA

18h

About The Position

The Supervisor, Accounts Receivable provides daily leadership and supervision to an Accounts Receivable team in accordance with Company guidelines, client needs, and regulatory requirements. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! At Zenith American Solutions, we take immense pride in fostering a positive, respectful, and supportive work environment that provides challenging opportunities while supporting a healthy work/ life balance. Our organizational culture is founded on principles of integrity, honesty and respect for all stakeholders, including our employees, clients, and business partners. With a low employee turnover rate and a high rate of internal promotions and transfers, the Zenith team is proud to be a part of an 80-year legacy of excellence. Our employees embody a spirit of integrity, take immense pride in their work, and are enthusiastic about referring others to join our team.

Requirements

High school diploma or GED.
Four years of related work experience such as bookkeeping, finance, banking, accounting, or benefits administration.
One year of experience in a supervisory role.
Strong organizational skills with a demonstrated attention to detail and the ability to meet deadlines.
The ability to communicate clearly and professionally, both verbally and in writing.
Strong work ethic and the ability to work effectively in a team environment.
Exceptional customer service skills and ability to effectively communicate with all levels of the organization.
Computer proficiency including Microsoft Office tools and applications.

Nice To Haves

Experience working in a third-party administrator, insurance, or health and welfare environment.
Prior experience in Taft-Hartley trust administration.

Responsibilities

Provides daily leadership and supervision to staff consistent with management values and mission.
Assigns, distributes, and monitors quality and quantity of work produced, ensuring employees are held accountable for consistently meeting quality and production requirements.
Develops staff through performance management, goal setting, training, and effective employee relations.
Maintains current knowledge of assigned Plan(s) and effectively applies knowledge.
Optimizes workflows/processes, tools, and staff allocation to ensure efficient and cost-effective day to day operations.
Troubleshoots customer/client service issues and assists in the successful implementation of new clients.
Responds to inquiries and requests from clients, government agencies, unions, participants, attorneys, and consultants.
Maintains effective communications and working relationships with management and staff as well as clients, government agencies, unions, participants, attorneys, and consultants.
Reviews and approves timecards and time off requests; ensures the accuracy of labor allocations and payroll processing information.
Performs other duties as assigned.