Account Receivable Clerk

Diagnostic Solutions LaboratoryPalm Coast, FL

About The Position

Diagnostic Solutions Laboratory is looking for a highly motivated, professional, and dedicated individual to work with our Accounts Receivable team to verify insurance coverage/claims. The ideal candidate must also be able to demonstrate excellent written and verbal communication skills, as communicating with clients and various insurance agents will form a large part of the job. No prior experience is required, we will provide full training.

Requirements

  • Ability to multi-task and work in a fast-paced environment
  • Must be able and willing to learn
  • Must be a team player
  • Proficient computer skills
  • Excellent written and verbal communication
  • Must be organized and detail-oriented
  • Ability to prioritize and manage time effectively
  • Ability to work with a team and independently

Responsibilities

  • Effectively communicate with Insurance Companies, Patients, or Providers for verification of Insurance
  • Comply with all HIPAA regulations and policies
  • Able to use Microsoft Word and Excel
  • Comfortability with office equipment (i.e., fax, printers, copiers, and telephone system)
  • Demonstrate excellent customer service techniques and critical thinking skills
  • Enter all data needed to submit insurance claims through billing software
  • Make calls for missing or incomplete information on forms
  • Assist customers with statements, payment plans, itemized receipts and questions
  • Record keeping, filing and general office duties
  • Scan documents into the billing system
  • Ensure that all assigned tasks are addressed in a timely, consistent, and organized manner
  • Processing patient or provider credit cards
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