Account Receivable Specialist

Mtm•Richmond, VA

15h•$25 - $35•Onsite

About The Position

The Accounts Receivable Specialist plays a critical role in the financial health of our business. This position is responsible for managing collections across a diverse customer base, including contractors, custom home builders, and homeowners. This is not a passive, back-office role—you’ll be actively communicating with customers, solving problems, and driving timely payments while maintaining strong relationships. Our company has grown significantly over the recent years and this position is likely to grow in responsibility and career advancement opportunity. What We Offer Competitive hourly pay (based on experience) Monthly performance incentives Annual profit sharing Company-matched 401(k) Comprehensive benefits package including: - Health, vision, and dental insurance - Life insurance Career development and advancement opportunities Hands-on training and mentoring

Requirements

1–3 years of experience in Accounts Receivable, collections, or customer service
Strong attention to detail—you catch errors before they become problems
Confident communicator, especially when discussing past-due balances
Highly organized with the ability to manage multiple priorities

Responsibilities

Proactively manage collections for assigned accounts
Contact customers daily via phone and email to collect outstanding balances
Invoice customers accurately and in a timely manner (email/mail)
Research, apply, and reconcile payments to the correct account and job
Monitor aging reports and prioritize collection efforts
Resolve billing discrepancies, short payments, and disputes
Prepare liens and support legal collection processes when necessary
Process daily deposits (including check scanning)
Manage and process credit card payments across multiple channels
Maintain financing documentation (including GreenSky) and process related payments
Keep accurate records across systems, spreadsheets, and files