Supervisor 2 COE

SOUTHWEST BEHAVIORAL CARE INC•Uniontown, PA

9d•Onsite

About The Position

The Supervisor 2 COE oversees and provides day-to-day leadership for the Center of Excellence program, its staff, and evaluation activities. The role directs and monitors program procedures and schedules to ensure compliance with COE guidelines and corporate standards. It serves as the primary liaison with community resources, stakeholders, and other identified or project-related agencies. The position also coordinates outreach and public relations activities, provides community education and technical assistance, and is available for on-call and after-hours services. The supervisor assigns, reviews, and analyzes staff work related to care management, assessment, care coordination, and client progress. The role provides staff training and conferences to develop techniques and ensure compliance with treatment regulations and quality-care standards. It is responsible for supervising and recommending program staff, releasing treatment-related correspondence appropriately, and preparing and submitting required reports, records, and documentation in accordance with regulatory standards, program policy, and state project requirements. The supervisor also maintains and submits staff attendance logs, timesheets, and other requested information, and adheres to applicable laws, regulations, confidentiality requirements, ethical codes, and agency policies.

Requirements

Master’s degree in Social Work, Psychology, or a related social services field and at least three years of progressive human services experience; or a bachelor’s degree in a social services or nursing-related field and at least five years of experience in a substance abuse treatment agency; or two years of team lead experience at a Center of Excellence.
Demonstrated knowledge of governmental program regulations and policies and of other social service providers available to eligible clients.
Demonstrated ability or willingness to obtain the designated Certified Addiction Counselor credential and other managed-care-related credentials.
Ability to establish and maintain effective working relationships with internal staff, providers, and other social service agencies.
Successfully obtain Criminal History Clearance from the Pennsylvania State Police, Child Abuse Clearance from the Pennsylvania Department of Human Services, and FBI Fingerprint Clearances.
Must not be excluded from participation in Medicare, Medicaid, or any other federal health care program.

Responsibilities

Oversee and provide day-to-day leadership of the COE program, staff, and evaluation activities.
Direct and monitor program procedures and schedules to ensure compliance with COE guidelines and corporate standards.
Serve as the primary liaison with community resources, community stakeholders, and identified or project-related agencies.
Assign, review, and analyze staff work related to care management, assessment, coordination of care, and client progress.
Provide staff in-service training through individual conferences or staff meetings to develop techniques and ensure compliance with treatment regulations and quality-care standards.
Ensure appropriate release of treatment-related correspondence and timely preparation and submission of required program reports, records, and documentation.
Recommend and supervise program staff.
Maintain and submit staff attendance logs, timesheets, and other information in the form requested by the Department.
Coordinate program outreach and public relations activities, and provide community education and technical assistance to social service providers and client family members.
Be available for on-call and after-hours services.
Perform other duties as required.
Adhere to applicable policies, laws, regulations, ethical codes, confidentiality requirements, and agency procedures.