Vans: Superviseur - Quartier DIX30

VansQuebec, QC
CA$17 - CA$25Onsite

About The Position

Vans is an iconic brand rooted in the authentic lifestyle of skateboarding, driven by a mission to inspire and empower everyone to live “Off The Wall.” This role plays a key part in the store’s leadership team, contributing to an exceptional customer experience. The Supervisor leads by example, coaches and develops associates, and ensures operational excellence in customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, the Supervisor helps maximize store profitability, fosters an inclusive team culture, and contributes to the store’s success. This position is ideal for someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service.

Requirements

  • Minimum of 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
  • Proven ability to drive results through store teams and exceed sales and profit goals.
  • Skilled in coaching, motivating, and building high-performing, diverse teams.
  • Strong verbal and written communication skills with the ability to influence across all levels.
  • Solution-oriented and flexible in a fast-paced, dynamic retail environment.
  • Capable of working independently, managing shifting priorities, and meeting business expectations.
  • Comfortable using word processing, spreadsheets, and retail software tools.
  • Ability to stand and move throughout the store for extended periods.
  • Ability to perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

  • High School Diploma or equivalent is preferred.

Responsibilities

  • Deliver a high level of personalized customer engagement through genuine interactions.
  • Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
  • Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
  • Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
  • Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
  • Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
  • Assist in training and onboarding new team members; provide ongoing feedback and support.
  • Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
  • Support inventory integrity through proper shipping, receiving, and loss prevention practices.
  • Promote community engagement by participating in local initiatives and events.
  • Uphold company policies, safety standards, and operational procedures.
  • Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

  • Eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
  • Some benefits the company offers that this position can participate in.
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