Superviseur - Restauration

Six Flags • Montreal, QC

13d • Onsite

About The Position

Under the authority of the Food Services Manager, the incumbent is responsible for supervising the daily operations of the restaurants, concessions, bars, and employees under their responsibility. They ensure the maintenance of established standards and policies related to product quality control, customer service, food hygiene and safety, and security. They monitor inventory management and the workforce for their concessions. They also participate in the development and performance appraisal process of their team.

The position is divided into three types of supervisors: concession supervisor, zone supervisor, and restaurant supervisor.
Concession supervisors are responsible for a section of the park grouping concessions selling mainly snacks, confectionery, and beverages (Popcorn & Cie, Dippin’ Dots, Sloche, refill stations, Saloon, etc.) (10 to 15 employees per sector).
Zone supervisors are responsible for a small grouping of food concessions, such as Pizza Ronde or our specialized restaurants like Mucho Nachos & Churros, La Pépite, or La Gare (12 to 15 employees per zone).
Restaurant supervisors are responsible for a high-volume restaurant, such as Fine Poutines Plus, Chez Dino, La Halte Gourmande, and Poulet Etc. (12 to 18 employees per restaurant).

Requirements

• High school diploma
• 1 year of experience in personnel management
• 1 year of experience in food services
• Ability to communicate and follow up
• Excellent organizational and priority management skills
• Autonomy and resourcefulness
• Teamwork skills
• Ability to work under pressure
• Ability to interact harmoniously with staff mainly aged 16 to 20
• Ability to adapt to new computer programs
• Knowledge of the Windows environment
• Availability at all times during the summer operating period (days, evenings, and weekends)
• Availability at least one weekend day during the fall
• Proficiency in French, both oral and written

Nice To Haves

• Studies in management or a relevant field
• Experience in a unionized environment

Responsibilities

• Supervise the daily operations of restaurants, concessions, bars, and employees.
• Ensure the maintenance of established standards and policies related to product quality control, customer service, food hygiene and safety, and security.
• Monitor inventory management and workforce for concessions.
• Participate in the development and performance appraisal process of the team.
• Manage a section of the park grouping concessions selling snacks, confectionery, and beverages (for concession supervisors).
• Manage a small grouping of food concessions or specialized restaurants (for zone supervisors).
• Manage a high-volume restaurant (for restaurant supervisors).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED