Superviseur Exploitation (Entretien & Sécurité) / Operations Supervisor (Maintenance & Security)

JLL • Montreal, QC

11d • Onsite

About The Position

This position plays a key role in the smooth daily functioning of operations at the Galeries d'Anjou, Place d'Anjou, and Centre Jean-Talon properties. As a dynamic leader, you will support the Operations Manager with tasks related to building maintenance and security. You will contribute to JLL’s objectives by effectively managing a team, optimizing processes, and maintaining high standards of quality and productivity.

Requirements

• College diploma in a field related to property management or equivalent experience of 3-5 years.
• Proven experience in contract management, personnel management, building maintenance, and security.
• Excellent knowledge of reading and interpreting mechanical, electrical, and architectural plans.
• Strong leadership, problem-solving, and customer service skills.
• Proficiency with MS Office software.
• Bilingualism in French and English.

Nice To Haves

• Experience in managing commercial tenant improvement projects.
• Experience implementing and maintaining policies for security operations, emergency management, and occupational health and safety.
• Oral and/or written interactions with tenants or external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, non-French-speaking clients, etc.)

Responsibilities

• Manage service contracts, oversee on-site teams, and maintain high-quality relationships with retailers and tenants.
• Oversee security activities, fire prevention, and H&S committees, and respond to emergency calls outside of working hours.
• Prepare operating (Opex) and capital (Capex) budgets, control expenditures, and participate in contract negotiations.
• Coordinate tenant improvement projects and maintenance work, acting as the primary point of contact and ensuring compliance with health and safety rules.
• Follow up on inspections, event reports, and tenant complaints to ensure superior service quality.
• Assist the Operations Manager with corrective action follow-ups, environmental program management, and other special mandates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree