Superviseur(e) comptoir entrepreneurs

The Home Depot

7d•Onsite

About The Position

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. SUPERVISEUR(E) DE DÉPARTEMENT You don't know residential renovation? Don't worry, we'll make you an expert! It is thanks to the guidance of supervisors that our associates can thrive and reach their full potential. They demonstrate leadership by coaching, training, motivating, and inspiring associates to do their best. They must actively promote their personal and professional development and growth. Supervisors work with the store management team, Operations teams, and external partners to gain the knowledge and support needed to meet business needs and achieve good results.

Requirements

Willingness to work a variable schedule; days, evenings, and every other weekend.
Strong organizational and interpersonal skills, and aptitude for customer service.
Excellent problem-solving and decision-making skills.
Ability to lift a load weighing up to 23 kg (50 lb), alone or with the help of a colleague.

Nice To Haves

One to two years of experience as a supervisor or team leader is an asset.

Responsibilities

Lead associates and encourage them to build relationships with customers and colleagues to provide exceptional customer service and generate gross sales while having excellent knowledge of merchandising and products.
Ensure sufficient staffing within the department or service to meet business needs.
Manage associate performance by providing development opportunities, communicating responsibilities and objectives, recognizing and rewarding their efforts, and offering continuous feedback.
Review numerous reports, including sales reports, and collaborate with the assistant manager to make recommendations for improving inventory, top-shelf organization, and related product merchandising to drive sales.
Ensure stock availability at all times and compliance with top-shelf organization plans.
Analyze, resolve, and appropriately report customer issues.
Communicate store sales, events, and promotional activities during daily and weekly department or service meetings.
Ensure compliance with and clearly communicate all safety and asset protection standards and protocols.