Superviseur(e) Bois, matériaux et quincaillerie
About The Position
The Home Depot is looking for individuals who thrive on helping others succeed, enjoy making an impact, and take pride in guiding customers to the right solutions for their projects. They are also naturally curious and eager to keep learning. This role is for a Department Supervisor who will coach, train, motivate, and inspire associates to reach their full potential, actively promoting their personal and professional development and growth. Supervisors work collaboratively with the store's management team, Operations teams, and external partners to gain the knowledge and support needed to meet business needs and achieve good results. The company is the largest home improvement retailer in Canada, operating over 2,200 retail stores across North America, and is recognized as a top employer for diversity and green initiatives.
Requirements
- Be willing to work a variable schedule: days, evenings, and every other weekend.
- Possess strong organizational and interpersonal skills, and be adept at customer service.
- Possess excellent problem-solving and decision-making skills.
- Be able to lift a load weighing up to 23 kg (50 lb), alone or with the help of a colleague.
Nice To Haves
- One to two years of experience as a supervisor or team leader is an asset.
Responsibilities
- Lead associates and encourage them to build relationships with customers and colleagues to provide exceptional customer service and generate gross sales while having excellent merchandising and product knowledge.
- Ensure adequate staffing levels within the department or service to meet business needs.
- Manage associate performance by providing development opportunities, communicating responsibilities and objectives, recognizing and rewarding their efforts, and offering continuous feedback.
- Review numerous reports, including sales reports, and collaborate with the Assistant Manager to formulate recommendations to improve inventory, overhead organization, and merchandising of related products to drive sales.
- Ensure stock availability at all times and compliance with overhead organization plans.
- Analyze, resolve, and report customer issues appropriately.
- Share store sales, events, and promotional activities during daily and weekly department or service meetings.
- Ensure compliance with and clearly communicate all safety and resource protection standards and protocols.
Benefits
- Bonification deux fois par année
- Régime de retraite
- Environnement de travail bienveillant et inclusif
- Régime de soins de santé et de soins dentaires offerts à tous nos employés permanents
- Télémédecine 24h/7j offerte via TelusSanté
- Horaires flexibles
- Remboursement des frais de scolarités
- Programme d’achat d’actions pour nos employés
- Formation et occasions de perfectionnement professionnel payées
- Prime de référencement ($)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
