Supervised Visitation Monitor (PT)

SBCS Corporation • Chula Vista, CA

7d • Onsite

About The Position

The Supervised Visitation Monitor provides supervised visitation services to culturally diverse families and individuals in the community. The role works within a team and supports the agency’s goals, objectives, mission, and service approach. SBCS’s Supervised Visitation program provides a safe setting for non-custodial parents to visit their children when the family has an open case through the South County Superior Court. The program’s services are free to participating families.

The monitor observes and documents interactions during visits, intervenes when needed, and helps ensure the safety of all participants. The role follows court orders and agency procedures, provides safety planning and crisis intervention as necessary, communicates with involved parties and coworkers, and maintains accurate case records using the agency’s approved database. The position reports to the Program Supervisor and Program Director.

This is a regular, part-time, non-exempt position based at SBCS Headquarters. The schedule is Tuesday through Friday, 4 p.m. to 8 p.m., and Saturday, 8 a.m. to 5 p.m.; availability for evenings and Saturdays is required. Pay is $25.00 per hour. The position requires attendance at a three-day Supervised Visitation training within the first 30 days of employment.

Requirements

• Minimum bachelor’s degree (B.A. or B.S.) in social work, psychology, or a related field.
• At least 2 years of experience in child, youth, and family services; community-based or neighborhood service organization experience is preferred.
• Flexibility to attend required three-day Supervised Visitation training within the first 30 days of hire.
• Ability to be objective and adapt flexibly to changing priorities.
• Excellent written and verbal communication skills.
• Fluency in Spanish, with the ability to read and write in both Spanish and English.
• Ability to work with diverse populations, demonstrate cultural sensitivity, and maintain appropriate client boundaries.
• Reliable transportation for offsite meetings, a current valid California driver’s license, and valid auto insurance.
• Successful completion of a motor-history check.
• Satisfactory completion of applicable background and other employment clearances, which may include a Department of Justice fingerprint-based background check (Live Scan), TrustLine Registry, National Sex Offender Public Website screening, drug test, and tuberculosis test.
• Ability to work under deadlines and handle multiple projects and clients in crisis or difficult situations.
• Ability to remain stationary during a shift, move throughout the building, handle and transport objects weighing up to 50 pounds, exert force to move objects, use stairs or ladders when applicable, balance, stoop, handle objects or office machinery, and communicate information and instructions.

Nice To Haves

• Knowledge of the family court system.
• Experience in domestic violence and/or child abuse services.
• Experience in a community-based or neighborhood service organization.

Responsibilities

• Observe and accurately record interactions during visits, intervening as necessary.
• Document all contacts, including visits, calls, and other communications.
• Complete accurate, factual visit documentation and required case-file documentation daily.
• Ensure the safety of all participants.
• Follow court orders.
• Provide safety planning, de-escalation, and crisis intervention as needed.
• Supervise visits using program procedures and de-escalation techniques to maintain safety.
• Communicate with involved parties as requested.
• Support the team in maintaining the program’s waitlist.
• Collaborate and communicate appropriately with staff members.
• Use the agency-approved database and maintain client case files according to agency standards.
• Follow client-confidentiality, HIPAA, and mandated-reporting policies.
• Attend and participate in required agency trainings, staff meetings, and activities.
• Work with the team to develop and meet team goals and objectives.
• Perform other duties as assigned.

Benefits

• Competitive pay package.
• Full-time employees are offered generous vacation time and holidays, health, vision, and dental coverage, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and a retirement plan with matching contributions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level