Supervised Parenting Coordinator

FamilyWise•Minneapolis, MN

1d•Hybrid

About The Position

FamilyWise is hiring a Supervised Parenting Coordinator to assist the Supervised Parenting Program Manager with specific administrative duties related to the Supervised Parenting Department. The Coordinator will facilitate visitations, provide parent education curriculum to the families served, and document family visits.

Requirements

Minimum of 2 years of experience working in the Human Services field; experience working with children and families preferred.
Bachelor’s degree in the Human Services field, or you are currently in the process of obtaining a degree in Human Services or a related field such as psychology, child development, social work, or family social science.
Excellent written and oral communication skills.
Proficiency in Microsoft Office Suite.
Strong problem-solving and conflict resolution skills.
Knowledge of child development and effective parenting skills.
Ability to work evenings and weekends (required).
Access to reliable transportation with the ability to travel to client sites within a 15-mile radius of the office.
Strong professional boundaries and willingness to intervene on behalf of children when parents do not follow agency policies.
Valid driver’s license, access to reliable transportation, and the ability to meet FamilyWise’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit.

Nice To Haves

Previous experience with training and supervising staff and interns is highly desired.

Responsibilities

Coordinate and manage referrals received from county agencies and courts for programming.
Ensure data integrity by conducting audits, correcting errors, managing family information in the client database, and validating billing data.
Support billing processes, including submission preparation and reporting for contracts and grants.
Guide and support training for new staff members and interns.
Manage and track subpoena processing.
Review private pay payments.
Provide a secure, safe, clean, and neutral environment that ensures positive experiences for parents and their children.
Coach parent education using curriculum resources and professional expertise.
Conduct parenting observations and provide feedback on parents’ interaction skills.
Provide life skills education to increase parental capacity for positive family dynamics.
Screen families upon arrival for parenting time sessions.
Guide families through conflict resolution, teaching effective communication strategies and de-escalation techniques.
Coach and provide feedback to parents regarding age-appropriate boundary setting, discipline, empathy, family roles, and nurturing skills.
Attend appropriate collateral meetings with other professionals and referring agencies.
Coordinate and communicate with county workers, referring partners, and other stakeholders in a timely manner.
Complete intakes and facilitate ongoing family communication regarding problem solving, scheduling, and other family needs as requested.
Document interactions and observations accurately and promptly, presenting information in a clear and objective manner.
Utilize designated software platforms and digital tools to maintain detailed case records.

Benefits

Paid vacation and sick time
Nine paid holidays and three floating holidays
Competitive health, dental, and vision insurance
Health Savings Account (HSA), and options for Flexible Spending Accounts (FSA)
Long-term disability insurance – the employer pays the premiums
Employer-paid basic life insurance with the option for additional coverage paid by the employee
Voluntary benefits: Accident, hospital indemnity, critical illness, short-term disability insurance
FWS sponsors a retirement plan with 3% employer match and immediate vesting
Discounted tuition for Bachelor’s, Master’s, and Doctorate programs at St. Mary’s University
Professional development opportunities at St. Mary’s University
Access to advancement (internships, job placement, field practice) at St. Mary’s University