Superintendent, Operations

American Water•Pacific Grove, CA

10d•Onsite

About The Position

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

Requirements

High School Diploma or GED required
3-5 years managing operational areas and operating units, and managing and meeting performance targets.
Previous experience managing a team is preferred.
Valid driver's license required.
Strong computer skills, especially Microsoft Office.
Must be clean shaven at all times while on duty.
Must be able to wear job required PPE

Nice To Haves

Bachelor’s degree in operational discipline, management, or related technical discipline or equivalent experience preferred.
Professional Water licensing preferred.
Ability to manage a geographically diverse and dispersed organization.
Excellent written and verbal communication skills (e.g., fluency, report writing, developing materials and presentations).
Strong interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting, etc.)
Excellent leadership skills and presence and strong team building, collaboration, and talent evaluation skills.
Excellent quantitative skills (e.g., analytical, technical, problem solving).
Microsoft Excel skills preferred.

Responsibilities

Directs the day-to-day management, development and operations of the facilities and personnel of the Company engaged in the functional area of water and/or wastewater operations.
Assists in planning regional construction, operations, and maintenance within established budget limitations
Lead the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability
Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained
Controls materials through the preparation and recommendation of economical and efficient programs to meet cost effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas
Involved in establishing and managing personal relationships and rapports with political, civic and key stakeholders within area of responsibility.
Could interface with regulatory entities and represent company positions at regulatory proceedings and hearings
Execute effective reporting processes
Provide analysis and support to manager with information required for various reports, budgets, and business plans
Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets
Supports manger to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately
Continue to reinforce the importance of developing a diverse workforce
Work collaboratively with other functional leads to mitigate business risks