Super Scrum Master / Program Manager

SoHo Dragon • New York, NY

8d • Hybrid

About The Position

A leading wealth management technology organization is seeking an experienced Super Scrum Master/Program Manager to take ownership of a program currently flagged at-risk (red status) and drive it back to a healthy delivery state (green). This role requires managing three concurrent Scrum teams, so strong multi-team coordination, stakeholder management, and servant-leadership skills are essential. This is a hands-on, high-visibility role for someone who thrives in ambiguity and can quickly diagnose and resolve delivery blockers.

Requirements

• 7+ years of experience as a Scrum Master, with demonstrated experience managing multiple teams concurrently
• Proven track record of turning around at-risk/red programs
• Strong understanding of Agile/Scrum frameworks (SAFe experience a plus given multi-team scope)
• Excellent stakeholder management and executive communication skills
• Scrum certification required (CSM, PSM, or equivalent)
• Comfortable operating with minimal documentation/direction in a fast-paced, high-pressure environment

Nice To Haves

• Prior experience specifically in wealth management or asset management technology platforms
• Experience coaching/mentoring other Scrum Masters
• Familiarity with JIRA/Confluence or equivalent Agile tooling at scale
• SAFe Agilist or SPC a plus

Responsibilities

• Serve as Scrum Master for three Scrum teams simultaneously, facilitating ceremonies (standups, sprint planning, retros, backlog refinement) across all teams
• Assess the current state of the program to identify root causes behind its red status (delivery delays, quality issues, misalignment, blocked dependencies, team dysfunction, etc.)
• Build and execute a recovery plan to bring the program back to green, including clear metrics/KPIs to track progress
• Remove impediments and proactively manage risks and dependencies across teams
• Partner closely with Product Owners, Engineering Leads, and senior stakeholders to realign scope, timelines, and expectations
• Improve team velocity, predictability, and delivery quality through coaching and process improvements
• Provide regular status reporting and escalation to program/senior leadership
• Foster collaboration and communication across the three teams to reduce duplication and misalignment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed