Manager, Scrum Master

CVS Health•Work At Home-Florida, FL

2d•$92,700 - $185,400

About The Position

The CVS Health Aetna Enterprise Delivery team is looking for an innovative thought partner who has both a scrum master and project manager skillset to serve as a key contributor on critical technical programs. This role will require an out-of-the-box problem solver who is intellectually curious with a demonstrated interest in learning, self-motivated, results-oriented, and high-energy who can easily function in a high demand, performance driven environment. Carries out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. Ensures the effective implementation of the Scrum framework, creating a conducive environment for the team’s success, and fostering a culture of collaboration and continuous learning. Experience in applying and adapting project management techniques when applicable where you will support the planning, coordination and tactical execution of IT projects across business and functional areas. The Scrum Master will be responsible for operating an agile based SDLC for a project or application/domain team consisting of development and business resources in an implementation of large, complex technology and business-oriented projects. They will also be responsible for the coaching/mentoring of existing development & business managers/leads on this methodology as it is implemented and used during the project development life cycle.

Requirements

3-5 years’ work experience
2-5 years’ experience as Scrum Master
Adept at problem solving and decision-making skills
Adept at collaboration, communication and teamwork
Adept at growth mindset (agility and developing yourself and others) skills
Adept at execution and delivery (planning, delivering, and supporting) skills
Scrum Master Certification

Nice To Haves

Certified ScrumMaster (CSM) preferred.
Experience in Healthcare industry
Understanding of software development
Scrum Master experience with teams working on complex large-scale applications
Experience with Agile collaboration tools such as CA Rally, Confluence, SharePoint, Microsoft Teams, etc.
Understanding of resource allocations, forecasting, and budgeting

Responsibilities

Counsels scrum teams on agile principles and values to support self-organization, continuous learning, and continuous improvement with assistance from more senior SM's if necessary.
Interprets the agile metrics and reporting framework in order to track and report key information and monitor team progress.
Utilize Agile tools for managing day to day scrum activities
Develops actionable insights from analytics and reports on team productivity, velocity, and quality.
Develops the stakeholder communication strategy to gather and incorporate feedback into process improvements.
Handles various responsibilities to facilitate the scrum process and support the scrum team.
Implements sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools.
Coaches team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset with assistance from more senior SM's if necessary.
Interfaces with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles.