Summer Tour Guide

McGill University•Montreal, QC

4d•CA$17•Onsite

About The Position

Under the direction of the immediate supervisor, the incumbent may perform some or all of the listed general administration functions. These functions are of moderate complexity and the incumbent performs them using established instructions. This position is covered by the AMUSE collective agreement. McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected]. Located in one of the world’s great multicultural and multilingual cities, McGill University is internationally recognized for its excellence as a leading institution of higher education and research. For nearly 200 years, through the work of dedicated people, McGill has been breaking ground in diverse fields and contributing solutions to some of the world’s most significant issues. McGillians are proud to be part of a community that is both global and local, inspired by challenge and committed to shaping a better future. McGill received a Platinum STARS rating in sustainability, is among Canada’s greenest employers, and is a top Montreal Employer. Grandescunt Aucta Labore. By work, all things increase and grow. Find a sense of purpose. Develop your future. Join us today.

Requirements

Undergraduate student currently enrolled at McGill in Arts, Education, Engineering, Management, Music, Nursing or Science are welcome.
General knowledge of the downtown campus and student life.
Strong written and oral communication skills.
Strong interpersonal skills - must be outgoing, willing to engage and initiate conversations with students and their families / able to adapt quickly to situations.
Extremely reliable and punctual.
High School Diploma
1 Year Related Experience
Must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
English communication both verbally and in writing at a level # 3 on a scale of 0-4.

Nice To Haves

Involvement in the McGill community (clubs, services, athletics, or other university activities) an asset.
Customer service and social media experience an asset.
Additional languages (French, Spanish, Mandarin) an asset.
Work study applicants must provide proof of program acceptance.

Responsibilities

Studies the tour script.
Hosts virtual and in-person campus tours for the general public and for VIP guests (country delegates, government officials, donors, etc.).
Represents McGill as the first point of contact at the Welcome Centre.
Greets and advises prospective students on the University (programs, admissions (all pools), legal documents, campus life, tuition, Montreal life, etc.) with a knowledgeable and positive attitude. This includes detailed information regarding programs and services offered.
Provides administrative support at the Welcome Centre by answering phones, responding to e-mails, and assisting in various administrative tasks.
Using technology and software to perform duties and responsibilities.
Provide administrative support of recruitment activities and events (set up and take down of signs, manage kiosk, provide written feedback on event, equipment and furniture, data entry, etc.).
Hosts and participates in virtual and in-person student panels, information sessions and Talk with a McGill student sessions.
Conducts research via social media and internet searches.
Participates in social media campaigns and events (ex. Instagram, Facebook and YouTube).
Some video and photo editing may be required.