Summer Program Staff - Residential Assistant
About The Position
Stafford House Study Holiday Program (SHSH) is part of CATS Global Schools (CGS) one of the leading providers of pre-university academic courses and English language courses hosting international students aged 12-18. The program is designed to provide short-term language courses with evenly balanced academics, social activities, sports and excursions in a safe, well-managed environment. Each year, Stafford House opens ‘pop-up’ schools in multiple locations across the US and UK. These schools focus on offering an all-inclusive language and cultural experience for juniors students (ages 10-18). In addition to daily ESL classes, Study Holidays students participate in a robust activities program that allows them to practice their English through sports and other social activities on campus as well as regular excursions to popular cultural & historical attractions within the New England area. In order to ensure that our students have an exciting, inspiring & safe experience, staff members will collaborate in the following areas: • Academics • Activities • Housing & Meals • Transportation • Student Welfare (health, safety, supervision, support) Residential Assistants wear many hats, including tour guide, chaperone & language mentor. They are responsible for ensuring that activities are both fun and safe for students. The dates of employment for this role are mid-June to early August 2026.
Requirements
- Enthusiasm & energy
- Passion for sharing New England culture with international students
- Flexible schedule - you will be required to work weekends and evenings
- Responsible - you will be working with underage students
- Ability to maintain composure in the face of difficult requests
- Sensitivity to cultural differences among international students
- Legal eligibility to work in the U.S (we are unable to provide sponsorship for visas)
- Accountability – Takes responsibility, dedicated, committed, proactive, makes decisions.
- Enthusiasm – Flexible, responsive, can-do attitude, honest, willingness to learn, positive in the face of challenges.
- Creativity – New ways to improve, creates ideas and implements, looks at problems in different ways, solutions lead.
- Team player – Friendly, punctual, reliable, respectful of co-workers, collaborates with colleagues.
- Customer focused – Whether this is our students, colleagues or external contacts
- Approachable, helpful, shows empathy, welcoming, organized, attention to detail, courteous.
Nice To Haves
- Previous experience in industry (ESL, Juniors Camps)
- Strong communication skills in a language other than English
- The ability to take on additional roles within the center, including teaching or residential supervision
- Familiarity with the Boston/New England area
Responsibilities
- Oversee the check-in and check-out procedures for newly arriving guests each weekend
- Make beds, coordinate with cleaning, laundry, and maintenance services to ensure that rooms are clean & ready for the turnaround to newly arriving guests
- Stay at the residence each night and be available to students in need of help (ex. lost keys, broken lamps, borrow cleaning supplies, etc.)
- Maintain constant correspondence with the housing coordinator (based in school) in order to communicate student issues or residence resource needs
- Answer the student emergency phone during off-hours
- Participate in on-site student activities, in order to promote school community
Benefits
- On-site housing provided
- On-site meals provided
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
