Summer Pharmacy Intern

Walgreens•Dublin, OH
•$20 - $31

About The Position

The Summer Pharmacy Intern learns to provide a strong patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models customer service, and learns pharmacy policies, procedures, and service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy operations and patient care within the state scope of practice for pharmacy interns. Duties include prescription processing, customer support, inventory management, maintaining the department, and completing required training. The position requires a flexible schedule, including evenings and weekends.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment is preferred.
  • Prior work experience with Walgreens is preferred.
  • Good math skills for accurately filling prescriptions, including counting, measuring, and weighing, are preferred.

Responsibilities

  • Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
  • Model and share customer service practices, including courteous interpersonal habits and proactively identifying and addressing customer needs.
  • Learn from store and pharmacy team members, field leadership, and customers or patients.
  • Assist in the practice of pharmacy under pharmacist supervision and comply with applicable state, federal, and company policies, including the Pharmacy Code of Conduct.
  • Perform assigned prescription entry, third-party processing, filling, and dispensing duties in accordance with standard operating procedures and pharmacist supervision.
  • Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
  • Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies and procedures.
  • Follow the company's Good Faith Dispensing policy.
  • Register sales on the assigned cash register, collect and handle cash as required, and help customers locate over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Assist with inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for Rx drug shipment discrepancies or damage.
  • Maintain the Pharmacy Department's supplies, cleanliness, orderliness, and appearance.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current developments.
  • Complete special assignments and other tasks as assigned.
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