Summer Library Access Services Aide

Chatham University•Pittsburgh, PA

22h•Onsite

About The Position

As a Library Access Services Aide, you will staff the library desk, answer patron questions, and provide excellent customer service. You will also help maintain the organization of the library collection, work extensively with our library computer systems, assist with resource sharing (EZBorrow and ILLiad) duties, and undertake special projects as appropriate. This is for Summer 2026 only. You will staff the library desk, answer patron questions in-person and by phone and email, and/or direct patrons to appropriate staff members. You will learn and be able to explain all JKM Library policies and procedures that pertain to circulation, check books, room keys, and other materials in and out, shelve books, perform inventory on the library collection, and search for lost items. Additionally, you will assist with resource sharing responsibilities, including processing incoming materials and shipping, and work with library staff on additional special projects as needed.

Requirements

Submit both a resume AND cover letter
Be able to work 15-20 hours per week in-person in the library building
Ability to lift, transport, sort, and shelve library materials
Must maintain patron confidentiality

Nice To Haves

Federal work study eligibility
Flexible schedules

Responsibilities

Staff the library desk
Answer patron questions in-person and by phone and email
Direct patrons to appropriate staff members
Learn and be able to explain all JKM Library policies and procedures that pertain to circulation
Check books, room keys, and other materials in and out
Shelve books
Perform inventory on the library collection
Search for lost items
Assist with resource sharing responsibilities, including processing incoming materials and shipping
Work with library staff on additional special projects as needed