Step Up Foundations Summer Job Coach

Project for Pride in Living•Minneapolis, MN

1d•Hybrid

About The Position

The Summer Job Coach supports a caseload of interns and employer partners throughout the Step Up summer internship program. This role is equal parts mentor, coach, compliance monitor, and relationship manager, ensuring that both interns and worksites have a high-quality, supportive experience. Job Coaches help interns develop workplace skills, navigate challenges, and reflect on their learning, while also supporting supervisors in creating positive, development-focused internship environments. This is a temporary, seasonal position requiring strong communication, organization, and youth development skills. Step Up is a learning program — Job Coaches are expected to approach challenges as opportunities for growth. Balance accountability with support for both interns and employers. Foster a positive experience while maintaining program quality and standards.

Requirements

Experience working with youth or young adults (required)
Strong communication, coaching, and relationship-building skills
Ability to manage multiple sites and priorities independently
Strong organizational and documentation skills
Ability to navigate conflict and provide constructive feedback
Valid driver’s license and reliable transportation

Nice To Haves

Experience in workforce development, education, or youth programming
Familiarity with workplace readiness training or employment programs
Experience working with diverse communities

Responsibilities

Teach and reinforce workplace norms, communication skills, and professional behavior
Support interns in problem-solving, self-advocacy, and reflection on their experience
Provide coaching using a developmental lens (e.g., “at this or any future job… ”)
Maintain regular communication and remain accessible for questions or concerns
Advocate for interns when appropriate while also reinforcing accountability
Build and maintain positive relationships with site supervisors
Provide guidance on managing interns using Step Up policies and youth development practices
Support supervisors in addressing performance concerns through coaching and improvement plans
Reinforce that Step Up is a learning experience, encouraging teaching over punitive responses when appropriate
Conduct a minimum of two in-person visits per worksite (three when possible)
Attend and staff in-person Professional Development days, facilitating workshops aligned to Step Up’s Work Readiness Training Course Catalog on June 26th and August 14th
Document all visits and interactions using required forms
Monitor compliance with child labor laws and program expectations
Send introductory emails to supervisors and interns at the start of the program (mid-June)
Provide weekly email updates with reminders, tips, and important information (First Monday, each week)
Maintain communication through Launchpad to ensure proper documentation (Ongoing)
Respond to questions and concerns from interns and supervisors in a timely manner (Ongoing)
Complete and maintain accurate records of: Site visits, Intern and supervisor interviews, Performance improvement plans
Implement and track intern performance improvement plans as needed
Ensure proper handling of workplace incidents, injuries, and policy violations
Treat compliance issues as learning opportunities whenever possible
Maintain a traveling binder with required forms and resources, including: Contact lists (interns and supervisors), Interview forms, Payroll and attendance forms, Emergency and injury documentation, Performance improvement plans
Attend Weekly In Person Job Coach Meetings (held at SUF Headquarters; 2539 Pleasant Ave)
Assist with payroll troubleshooting, including: Missing or delayed payments, Time entry verification, Replacement check requests
Complete end-of-summer site evaluations and reports