About The Position

The Metrics & Reporting team within Product Operations develops reporting, analytics, data standards, and operational tools that help Product and Engineering leaders understand delivery performance and make informed decisions. The team supports enterprise product portfolio governance by improving the quality, consistency, and usability of data from platforms such as Power BI, Azure DevOps, and Jira. The intern will strengthen decision-ready reporting by supporting dashboard development, validating product and engineering data, documenting metric definitions, and improving repeatable reporting processes. The primary project will focus on identifying reporting data quality gaps and helping automate a recurring product delivery performance scorecard or related reporting workflow. The 10-week, full-time paid internship runs from June 1, 2027, through August 6, 2027, at $25 per hour. Interns participate in formal training, mentoring, on-the-job learning, and opportunities to interact with senior leaders. They are assigned a supervisor who mentors and develops their business skills and monitors their work experiences. Interns are integral team members who set goals, work toward deadlines, and participate in community service projects.

Requirements

  • Currently pursuing an undergraduate degree in Analytics, Information Systems, Business, Engineering, Computer Science, Data Science, or a related field.
  • Academic, project, or work experience using Microsoft Excel for data analysis, including formulas, pivot tables, data cleaning, or visualization.
  • Exposure to Power BI, Tableau, or another business intelligence and data visualization tool.
  • Foundational experience with SQL, data modeling, data validation, or analysis of structured datasets through coursework or projects.
  • Strong attention to detail, analytical problem-solving, written communication, and ability to explain findings clearly.
  • Interest in product operations, business intelligence, healthcare, performance reporting, or technology platforms.

Nice To Haves

  • Power BI experience is preferred.
  • Familiarity with Azure DevOps, Jira, or similar work-management tools is helpful but not required.

Responsibilities

  • Support the development, maintenance, testing, and quality assurance of Power BI dashboards and recurring performance reports.
  • Analyze and validate Azure DevOps and Jira data to identify missing fields, inconsistencies, trends, and reporting risks.
  • Document product and engineering metrics, calculations, source fields, business rules, and reporting standards.
  • Assist with reporting automation and process improvements that increase efficiency, consistency, and data accuracy.
  • Partner with Product Operations, Engineering Operations, product managers, product owners, and other stakeholders to clarify reporting needs.
  • Create clear summaries, job aids, and presentations that translate analysis into actionable insights for business leaders.
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